J Award Availability SYD - NRT

Discussion in 'Qantas Frequent Flyer Program' started by zig, Apr 28, 2014.

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  1. zig

    zig Established Member

    Apr 9, 2007
    1,402
    208
    NSW
    I am looking for availability on QF21 SYD - NRT for April 2015 and have been checking on a regular basis over the last week or so. There have been no J seats released for April, although there is good availability remaining in March.

    Would anyone know why QF haven't released seats on this flight - although I'm looking for J I can't see any Y seats either. Does QF sometimes hold back seats later than 353 days, and release them later?

    Also wondering if a WP could check and let me know if there is availability there that I am not seeing due to status.
     

  2. auriga

    auriga Active Member

    Nov 6, 2005
    806
    22
    Easter and school holidays?
     
  3. aaronjames000

    aaronjames000 Member

    Apr 15, 2013
    285
    97
    Brisbane
    Flight Map:
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    I had a squizz and it shows a few seats available in Y,Z and J for 2 people...

    Check below...
    nrt-syd.jpg
    syd-nrt.jpg
     
  4. zig

    zig Established Member

    Apr 9, 2007
    1,402
    208
    NSW
    Could be... I don't generally travel during school holidays, (and in this case actually want the flights for the week after the school holidays) so am not familiar with availability then. Does QF generally not release seats during school holiday? I thought they still released them, but they were harder to get. I have been looking most days around 10am which is when I believe seats are released and haven't seen anything.
     
  5. vetrade

    vetrade Established Member

    Nov 1, 2011
    1,246
    711
    Melbourne, Australia
    Suggest you ring up QF and ask them to check availability because I suspect what you're seeing online is wrong. This time last year I booked a J classic award on QF21 less than 4 months before travel and availability was good so the lack of availability showing up online ATM doesn't seem right. I see that for both Y and J the online platform is throwing up only flights via HKG for April 2015 from SYD - NRT so the fact that the direct QF21 flight doesn't even rate a mention is strange - might be worth doing a dummy booking for a paid fare just to check whether they've suspended QF21 for a while like they did with QF10 from LHR - DXB earlier this year.
     
  6. vetrade

    vetrade Established Member

    Nov 1, 2011
    1,246
    711
    Melbourne, Australia
    I had a look only a few minutes ago and selecting a couple of the available dates I only got flights via HKG - with no listing of the direct flight at all
     
  7. zig

    zig Established Member

    Apr 9, 2007
    1,402
    208
    NSW
    I had already done a dummy booking as I was also concerned that they might have stopped flying the route - however QF21 is still flying.

    aaronjames000 I assume the J flights you are seeing are the HKG routes being offered, not QF21?
     
  8. vetrade

    vetrade Established Member

    Nov 1, 2011
    1,246
    711
    Melbourne, Australia
    Looks like it's time to phone a "friend"!
     
  9. zig

    zig Established Member

    Apr 9, 2007
    1,402
    208
    NSW
    Response from QF today was that they 'felt that the seats haven't been released yet". However they couldn't give me a reason why they wouldn't have been released. Suggested I try again in a week.
    I think I will ring again tomorrow and hopefully might get a more informed answer.
     
  10. JVanSant

    JVanSant Newbie

    Feb 6, 2014
    4
    9
    My family and I have been trying to book flights to Japan in January 2015. No economy seats were released in the whole month of January and minimal premium economy. We ended up booking half the family on Japan airlines (which required more points and a night in Sydney as we were coming from Hobart) and half the family in premium economy. My father is still yet to have a return ticket as there are no seats unless he returns 5 days later. We had called Qantas many times through the whole process and were told that they would rather sell the seats than let frequent flyers have them as it produced more revenue for them. We are now out of pocket more than $1500 and 100 000 points more than we originally budgeted. We sent in a letter of complaint and were pretty much told that Classic awards are subject to capacity control and that we could book and any seat award but these would require more points, they also told us to keep trying as more seats may become available. So far no extra seats have been released.

    We have found this to be a very disappointing experience with Qantas Frequent Flyer.
     
  11. zig

    zig Established Member

    Apr 9, 2007
    1,402
    208
    NSW
    Welcome to the forum JVanSant.
    Sorry to hear about the difficulty you had on this route. Did you get the JAL reward seats via QFF, JAL, or AA?
     
  12. JVanSant

    JVanSant Newbie

    Feb 6, 2014
    4
    9
    Through QFF. Ended up costing 54 000 points each way which is the same as premium economy.
     
  13. grussellt

    grussellt Active Member

    Mar 18, 2008
    895
    198
    Muswellbrook, New South Wales, Australia
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    If you want to keep an eye on online availability of JL awards you can use Awardnexus or join JL's loyalty programme. Awardnexus will provide free searches up to a quarterly limit (or you can pay for more) and it's free to join JL. I can recomend JL772 in J for excellent service and food, particularly if you like Japanese food and sake.
     
    • Like Like x 1
  14. Ausbt

    Ausbt Established Member

    Apr 21, 2012
    1,062
    433
    Sorry to hear also. I booked in J for Jan 15 at Classic. I made the booking a few months back precisely when the seats were opened up.
     
  15. serfty

    Moderator

    Nov 16, 2004
    39,056
    7,704
    MEL
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    I booked QF 22 in J for 6th April the day the seats were released on April 18th.
     
  16. zig

    zig Established Member

    Apr 9, 2007
    1,402
    208
    NSW
    Serfty, I have been checking each day at 10am - this is the correct time isn't it?
     
  17. serfty

    Moderator

    Nov 16, 2004
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    Yes it is.

    I was not checking QF21 as I am coming from the USA - I booked a flight in business to LAX for April 1st on April 13th. I plan on booking my USA to Japan flight on AA for 62500 AAdvantage miles First Class in a few weeks.
     
  18. serfty

    Moderator

    Nov 16, 2004
    39,056
    7,704
    MEL
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    Looking from April 1 on using E/F, I only see X9 on the 19th April.

    That is the last day that can be searched.

    Looking at QF22 I see X9 every day except the 19th, U1 on the 7th & 13th, U2 on the 14th.
     
  19. zig

    zig Established Member

    Apr 9, 2007
    1,402
    208
    NSW
    Thanks Serfty. Those seats definitely aren't showing as being available on QF for my me (SG) I am looking to fly 22nd or 23rd Apr 15, so still a few more days til seats are released for those dates. I'm also not looking for QF21 as I'm planning to return from YVR via HKG.
     
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