im sorry Qantas but you really have gone downhill... why? I loved Qantas for so long

[MEL_Traveller]

Re: im sorry Qantas but you really have gone downhill... why? I loved Qantas for so l

The information is for company use only and is based upon, as I explained earlier, audits and assessments of many small and large carriers world wide.

I do have to ask why any company should be 'held accountable and sued for libel' for having a company policy :?:

Sorry if I was a little unclear... if third party company undertakes assessments of other companies and provides advice which is misleading or defamatory it should be held accountable.

If a company uses any advice (received from a third party) for its internal policies, that's ok, as long as they or their agents don't repeat that. An employee of the company couldn't go around telling everyone that 'airline x' is unsafe unless they know what they are saying is, in fact, true.

A usual defence to libel or slander is that the statement represents 'the truth', but if a claim can't be substantiated and is based on heresay then I think there is a case to answer. I am not saying that the company involved has not made a valid assessment - they may well have done so, but I was merely interested as to what grounds they had based that assessment as i couldn't see any evidence first hand.

That is the danger of making statements or providing advice where the basis of that advice is not disclosed.

 

[NM]

Re: im sorry Qantas but you really have gone downhill... why? I loved Qantas for so l

Since you asked, QLD!

Interesting, very quick trip home then considering they were on QF15 Saturday, its technically possible to post a local IP address when OS but it would require necessary effort for a forum post.

original question re IP was relating to the original post, and serfty answered that query. Subsequent posts show as being from Canada and is consistent with the OP's comments about the travel involved. Note that QF15 arrived into LAX 1hr48mins late on Saturday morning.

[moderator hat]To all who have posted on this thread:

Some of the posts in this thread have been unfriendly and quite accusational. I am not going to draw attention to any particular posts or members at this time and am not going to waste my time trawling through the pages looking for specific breaches of membership posting privileges.

However, while some people may not agree with Cultusking's decisions or reasons, his/her personal choices and experiences are just as valid as anyone else's. By all means post your opinions about the travel/airlines etc, but keep you comments about other individual members to yourself.

I will leave this thread open for the time being, but will be watching closely for any abusive or otherwise unacceptable posts, which may be removed/edited and members sent infractions.
[/moderator hat]

 

[drewbles]

Re: im sorry Qantas but you really have gone downhill... why? I loved Qantas for so l

well funny how people keep saying how new the fleet with Qantas is, I have never been on a newish plane from LAX-BNE or back, the one on Saturday was about 23 years old the staff told me. Also China airlines does use Airbus and I find the engines are much quieter even though on both carriers I wear earplugs. If all the supporters want to continue to fly Qantas I dont care, I just know I wont be and im all the happier for it.............and when the staff admit it (that the airline is not in such good shape) thats not a good sign. But hey, im happy with better service, more flexibility, better and correct meals, cheaper fares with another airline any day!

23 Years? QF have no 747's that old. That oldest dates back to a 1989 Delivery, making it ~21 years.

It sounds like you just have it in for QF. As they say "cough happens". All airlines have issues. Special meals also need to be catered for. It's not simply a matter of 'carrying a spare'. QF have 7-8 different special meal options. Carrying one of each extra would create enormous waste.

QF are one of the stronger airlines in the world in terms of financials. They survived SARS, Bird Flu, Swine Flu and the GFC. They may not be making as much as they did, but they're still making cash.

Did you actually read the note about aircraft manufacturers delaying delivery of NG aircraft that would allow for fleet rejuvenation? A380's are now coming online after years of delays. The 787 is delayed and QF have a major order for these. They've just taken delivery of a buttload of 737-800's. The changes are happening. Reminds me of a famous shampoo commercial...

 

[notzac]

Re: im sorry Qantas but you really have gone downhill... why? I loved Qantas for so l

Seeing as it's come up in this thread and in many others besides ... what defines a "full service carrier"? I see plenty of definitions on the Internets for Low Cost Carrier, but nothing that determines what a full service carrier entails.

Maybe this is something better discussed in a different thread..?

 

[Dave Noble]

Re: im sorry Qantas but you really have gone downhill... why? I loved Qantas for so l

If QF are the worst carrier in Australia and perhaps the world, plus QFF is a p*ss poor FFP, then does that make me a ridiculous, dumb, misinformed idiot?

Help me out here, because maybe my last five years of flying with QF from NB to WP and having had not one major infraction or unresolved minor infraction with QF is supposed to mean nothing at all according to all reports.

QF isn't the worst airline in the world though is far from the best in premium cabins but its FF scheme is very poor imo and a poor shadow of how it was at the end of the last Millenium and in 2001.

As far as being misiinformed etc, have you spent time travelling on other carriers in the last 5 years or been just focused on one airline / group ?

Dave

 

[NM]

Re: im sorry Qantas but you really have gone downhill... why? I loved Qantas for so l

Reading all of this and even from opinions from learned, seasoned travellers like Dave Noble and NM makes me wonder.

Not sure what opinion of mine you are referring to? I have only one previous post in this thread and the opinion I demonstrated was that some previous posts in the thread were attacking the poster/member and not the argument.

I will state as fact that I do not use the QF FF program for anything other than burning my remaining points for international upgrades, and post all OneWorld flight activity to my AA account. And I will state as fact that I believe the AAdvanatge program works best for me in my current situation. And I will also state as fact that I am happy to travel on Qantas and have no experienced any service issues that would cause me to avoid using the airline.

But I do recognise there are other options than the exclusive use of Qantas and for many people the alternatives may indeed be significantly more attractive. I also recognise that some people have had very poor experiences with Qantas (actually, I think you could insert any airline name) and have made a personal decision to avoid them. While this may not reflect my personal experiences, I accept there report of their experience as being their experience and their right to make their own decisions based on that experience.

I once had a bad experience with eating brussel sprouts and as a result have vowed never to eat them again. I recognise that some people actually like to eat them. While I don't hold the same view, and am happy to explain my perspective to anyone who wants to listen, I don't expect everyone to agree with me or take the same stance regarding future eating choices.

 

[dajop]

Re: im sorry Qantas but you really have gone downhill... why? I loved Qantas for so l

ReIf QF are the worst carrier in Australia and perhaps the world, plus QFF is a p*ss poor FFP, then does that make me a ridiculous, dumb, misinformed idiot?

I am really confused, with this remark except for original post and one or two extra ones, I can't see too many comments that QF are the worst carrier in Australia or the world, in fact many are quite defensive of QF, and the most of those that aren't seem to suggest that individuals need to look at what is important to them and work out what carrier may be best for them, either long term or on a flight by flight basis as appropriate.

The trouble I see with this whole thread there's two things being debated, QF domestic (an airline ahead of its peers domestically and comparable airlines in other parts of the world) and QF international (an airline, by quirk of geography finds itself very much in the middle of the pack - sometimes at the front of that pack and sometimes at the back, but that pack itself being a group of the best (or at the very least better) airlines of the world.

 

[bossreggie]

Re: im sorry Qantas but you really have gone downhill... why? I loved Qantas for so l

extracta is probably talking about International options. 95% of my flying is International and there is loads of options. Qantas is just one of them, and not one I use very much. Perhaps if I lived in Sydney. If I have a bad experience with Qantas I certainly won't bother complaining here anyway, as this board has a VERY 'Qantas can do no wrong' attitude from a large number of posters.

I have flown with MANY airlines over the years. I have held top tier status with several. I would not consider myself particularly biased in favour of QANTAS. The reality is that they are NOT perfect. I have had some poor customer service from them from time to time. I have also had MANY excellent customer service experiences. What I DO like.... Their TOTAL regard to safety. (Despite what some media outlets spew out) I wish some of their "hard product" was more up to date.... But I realise the A380 2 year delay has forced them to keep some 744's and 743's (Thank goodness they are gone) longer than was the intention.

When all is said and done.... QANTAS is right up there in terms of being a very good full service airline.

 

[ozavanti]

Re: im sorry Qantas but you really have gone downhill... why? I loved Qantas for so l

Reading all of this and even from opinions from learned, seasoned travellers like Dave Noble and NM makes me wonder.

If QF are the worst carrier in Australia and perhaps the world, plus QFF is a p*ss poor FFP, then does that make me a ridiculous, dumb, misinformed idiot?

I can't speak for you being a misinformed idiot, though I am one too if you are! I have to say that at the end of the day it comes down to personal preference, like anything in life... I like this Airline because.... I like this restaurant because.... I like this movie because.... I like this bank.... ok maybe im taking it too far with that one.

FF programs or any loyalty programs are designed to steer you towards that company over a competitor and at the end of the day whats the harm in that?

It builds loyalty (aka profit) for the brand and in many cases those of us achieving status get a few perks that others do not get or have to pay more for. In business there is a rule that 90% of the profit comes from 10% of the customers - so surely its smart to offer the 'perks' to the chosen few.

In my own example i choose to travel QF to the UK for some of the following perks:

• Getting to fly the A380 (i find it more comfortable for me);
• Good seating in whY class (self funded and cant justify to me increased cost);
• Chance of an upgrade;
• Ive found the IFE to be comparable to the best ive flown on so far;
• Access to the QP (didnt realise how good it is to have a shower between long haul legs);
• I get some FF points that i can choose to utilise in other areas of my life via product or more flights.

The one downside of this is that I'm not flying the cheapest airline on the route - but to me things like those i mentioned help me justify my decision to myself and to my wallet.

For this im also willing to let slide the reduction of the inflight service for International whY class. Some examples since the GFC, Qantas have stopped serving the welcome drink before dinner, ice creams are now lesser quality and the amenities kits are getting more and more sparce... but at the end of the day it doesnt worry me enough to choose differently.

Its all about personal preference and at the moment that personal preference is QF... well until they pee me off enough (though they haven't to date) to change like the person who started this thread, who has reached their personal tipping point.

I wonder if people are forgetting that their choices are for them and if someone doesn't agree with it - it doesnt lessen that choice it just means we have had a different experience or wont strike them on a plane of our choice in the future.

 

[mannej]

Re: im sorry Qantas but you really have gone downhill... why? I loved Qantas for so l

JohnK I was not referring to your post when mentioning those who made statements regarding cost based on one random day. It doesn't take rolling trends or other factors into consideration, and therefore a big big generalization made from a minute sample size.

I don't think we have anyone here with the time to be able to make a qualified statement based on a suitable sample size. Accusing people from being on another plane of existence is a tad OTT IMHO.

Back to the OP and his point about the old QF a/c compared to CI's new airplanes, just looking into it a little bit further, QF's average a/c age is only 1.3 years higher than CI's average 8.8yrs v 7.5yrs).

Perhaps the engines are much quieter because there are only 2 on the A330, compared to 4 on the 747 (which would get you from TPE to LAX)?

I do agree that if the OP had more info as to what the complaint was about, then there wouldn't be alot of skepticism on here...

 

[munitalP]

Re: im sorry Qantas but you really have gone downhill... why? I loved Qantas for so l

The op has succeeded in internal fighting. This thread is so off topic now that if I was a mod, I'd close it down...

munitalP

 

[JeniSkunk]

Re: im sorry Qantas but you really have gone downhill... why? I loved Qantas for so l

The op has succeeded in internal fighting. This thread is so off topic now that if I was a mod, I'd close it down...

munitalP

Maybe we need the OT posts in this thread moved to a new thread.
Title suggestion: QF vs DJ price and value for money comparison

Jenifur Charne

 

[notzac]

The op has succeeded in internal fighting. This thread is so off topic now that if I was a mod, I'd close it down...

munitalP

But, it was just getting interesting!!

 

[Fantic125]

Re: im sorry Qantas but you really have gone downhill... why? I loved Qantas for so l

original question re IP was relating to the original post, and serfty answered that query. Subsequent posts show as being from Canada and is consistent with the OP's comments about the travel involved. Note that QF15 arrived into LAX 1hr48mins late on Saturday morning.

[moderator hat]To all who have posted on this thread:

Some of the posts in this thread have been unfriendly and quite accusational. I am not going to draw attention to any particular posts or members at this time and am not going to waste my time trawling through the pages looking for specific breaches of membership posting privileges.

However, while some people may not agree with Cultusking's decisions or reasons, his/her personal choices and experiences are just as valid as anyone else's. By all means post your opinions about the travel/airlines etc, but keep you comments about other individual members to yourself.

I will leave this thread open for the time being, but will be watching closely for any abusive or otherwise unacceptable posts, which may be removed/edited and members sent infractions.
[/moderator hat]

IMHO I think a group hug is in order...

 

[NM]

Re: im sorry Qantas but you really have gone downhill... why? I loved Qantas for so l

The op has succeeded in internal fighting. This thread is so off topic now that if I was a mod, I'd close it down...

munitalP

Maybe we need the OT posts in this thread moved to a new thread.
Title suggestion: QF vs DJ price and value for money comparison

Jenifur Charne

But, it was just getting interesting!!

I have moved the "side discussion" to a new thread. The discussion is perfectly valid and civilised, but I agree its not directly related to the original topic. Please follow along here:

http://www.frequentflyer.com.au/com...-airline-frequent-travel-australia-24647.html