coriander
Established Member
- Joined
- Sep 13, 2014
- Posts
- 1,812
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Day 0
“Good morning, Dr coriander, how are you today?” the voice on the phone said.
“This is Selima from Latitude Financial Services speaking.”
Why do I suddenly think this phone call is not going to end well?
“Are you in Canada at the moment?”
Yep, I knew I wouldn't like this question – not good.
“Aah, no I’m in Melbourne, but about to head for the airport for my flight to Europe…… why do you ask?”
(As if I don’t know what’s coming next).
“Your 28 Degrees MasterCard has been detected in a fraudulent transaction in Canada and has been CANCELLED.”
“B#gg#r!”
“No problem sir, we can reissue a new card and have it posted out in the next 4-5 business days.”
“But but but……. I’m leaving today – and all my CC accommodation guarantees are with that card, my DB train tickets.”
“That is no problem, sir. You may take the card with you and show it at reception at check-in and use an alternate card to pay for your accommodation.”
You get the drift. After some toing and froing, Latitude is promising to courier a new card to me in Malta by the end of the week: yeah, right….. well we’ll see if they deliver that on time. The saving grace is that they’ve not cancelled Mrs C’s card, so international fee-free purchases and accommodation fees can still be put on her card. Still, not the way I would have liked to start our Malta and Switzerland trip.
What a great start to the trip. Oh well, at least all my technology is working (unlike my last couple of trips where laptops, cameras and backup hard drives all conspired against me)…. touch wood, he said, tapping his forehead thoughtfully.
If that’s the worst thing that can happen……..
Our trip at the end of this month is to attend a conference in Malta, followed by a reunion with some long-lost relatives in Munich and then a “rundfahrt” (round trip /excursion) of some mountains in Switzerland. Being a bit of a tram/train gunzel (read “tragic”) I’ve made sure we’ll be spending lots of time on trains in Switzerland.
Planning for this trip commenced a good 12 months out. Conference in Malta and Hilton booked way out in advance, taking advantage of some rates that were about 50 Euro per night below the conference rate. In addition, we locked in all our accommodation in Germany and Switzerland many months in advance.
Of the very special things I wanted to do was to ride the regular train from St Moritz to Tirano and back (windows can be opened and much much cheaper than the Bernina Express) and in contrast the full-deal Glacier Express from St Moritz to Zermatt.
According to the Glacier Express site, bookings start 90 days out. Idly one evening, at about 96 days before our required date, I started a booking and, lo and behold, the booking went through: at seat selection, I had the choice of wagon 22 seats 53 and 54…… and that was it: all other available seats were part of a table of four. I punched in my credit card details, pressed “Submit”, the website said “waiting….” and after an hour fell over. I checked my credit card online and payment had gone through. I had thought to take screenshots along the way so I emailed MGB, and again after a bit of back and forth, they acknowledged their system had crashed, and sent me a confirmatory email which they said would suffice as my ticket and booking confirmation.
If that’s the worst thing that can happen…..
We’re flying J all the way, but as Quickstatus once said, our flight is a sardine can so there is no hope my points will secure us an upgrade downstairs to F. Still, all in all, QF came through with an unexpected but welcome move from 16A/B right up the front to 11J/K at the pointy end in “Emerald City”. MEL-SYD then QF1 SYD-DXB-LHR. We put up with the SYD excursion from domestic to International because that sardine-can ride will earn us an extra 80 SC which will push us over the line into WP. You don’t get 80 SCs riding the 109.
“Good morning, Dr coriander, how are you today?” the voice on the phone said.
“This is Selima from Latitude Financial Services speaking.”
Why do I suddenly think this phone call is not going to end well?
“Are you in Canada at the moment?”
Yep, I knew I wouldn't like this question – not good.
“Aah, no I’m in Melbourne, but about to head for the airport for my flight to Europe…… why do you ask?”
(As if I don’t know what’s coming next).
“Your 28 Degrees MasterCard has been detected in a fraudulent transaction in Canada and has been CANCELLED.”
“B#gg#r!”
“No problem sir, we can reissue a new card and have it posted out in the next 4-5 business days.”
“But but but……. I’m leaving today – and all my CC accommodation guarantees are with that card, my DB train tickets.”
“That is no problem, sir. You may take the card with you and show it at reception at check-in and use an alternate card to pay for your accommodation.”
You get the drift. After some toing and froing, Latitude is promising to courier a new card to me in Malta by the end of the week: yeah, right….. well we’ll see if they deliver that on time. The saving grace is that they’ve not cancelled Mrs C’s card, so international fee-free purchases and accommodation fees can still be put on her card. Still, not the way I would have liked to start our Malta and Switzerland trip.
What a great start to the trip. Oh well, at least all my technology is working (unlike my last couple of trips where laptops, cameras and backup hard drives all conspired against me)…. touch wood, he said, tapping his forehead thoughtfully.
If that’s the worst thing that can happen……..
Our trip at the end of this month is to attend a conference in Malta, followed by a reunion with some long-lost relatives in Munich and then a “rundfahrt” (round trip /excursion) of some mountains in Switzerland. Being a bit of a tram/train gunzel (read “tragic”) I’ve made sure we’ll be spending lots of time on trains in Switzerland.
Planning for this trip commenced a good 12 months out. Conference in Malta and Hilton booked way out in advance, taking advantage of some rates that were about 50 Euro per night below the conference rate. In addition, we locked in all our accommodation in Germany and Switzerland many months in advance.
Of the very special things I wanted to do was to ride the regular train from St Moritz to Tirano and back (windows can be opened and much much cheaper than the Bernina Express) and in contrast the full-deal Glacier Express from St Moritz to Zermatt.
According to the Glacier Express site, bookings start 90 days out. Idly one evening, at about 96 days before our required date, I started a booking and, lo and behold, the booking went through: at seat selection, I had the choice of wagon 22 seats 53 and 54…… and that was it: all other available seats were part of a table of four. I punched in my credit card details, pressed “Submit”, the website said “waiting….” and after an hour fell over. I checked my credit card online and payment had gone through. I had thought to take screenshots along the way so I emailed MGB, and again after a bit of back and forth, they acknowledged their system had crashed, and sent me a confirmatory email which they said would suffice as my ticket and booking confirmation.
If that’s the worst thing that can happen…..
We’re flying J all the way, but as Quickstatus once said, our flight is a sardine can so there is no hope my points will secure us an upgrade downstairs to F. Still, all in all, QF came through with an unexpected but welcome move from 16A/B right up the front to 11J/K at the pointy end in “Emerald City”. MEL-SYD then QF1 SYD-DXB-LHR. We put up with the SYD excursion from domestic to International because that sardine-can ride will earn us an extra 80 SC which will push us over the line into WP. You don’t get 80 SCs riding the 109.
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