I was Red, now I'm silver...a newbies story [with a few slips on the way]

Denali · May 13, 2014

Nothing wrong with keeping a spreadsheet, us bean counters love them! I have one right next to me, with highlights and miles amd point estimates, dates and flight numbers.

In the meantime VA/Vecolity will not phone you back, nor will they respond to emails or social media (despite me having quite a few reponses of "Ill get back to you tomorrow"). Never happens so dont hold your breath.

serfty · May 13, 2014

strtrek said:
...
SC that will expire wont show they are off your account, they just disappear and

...

You can look up your entire history of SC earn on Velocity Website - just discount any SC later than 365 days or so ago.

My Activities | Velocity Frequent Flyer

AustraliaPoochie · May 13, 2014

Serfty, thought that VA only show last 5 trips, and not 365 dsys.

erkpod · May 13, 2014

AustraliaPoochie said:
Serfty, thought that VA only show last 5 trips, and not 365 dsys.

Under latest activities, you can click on View All Activities & select a statement period or a calendar period of your choosing.

Fruitcake · May 13, 2014

AustraliaPoochie said:
Serfty, thought that VA only show last 5 trips, and not 365 dsys.

The default summary view is only five lines, but the detailed "My Activities" report that serfty linked to will allow you to show everything since January 2012.

If you fiddle with the site's script variables manually it will generate a report back to 2005, ie the beginning of Velocity.

Velocity Frequent Flyer · May 13, 2014

Hi strtrek, I'm really sorry you've had such a frustrating experience. Can you please send a private message with your Velocity number? I'd like to investigate this.

Deleted member 29185 · May 13, 2014

strtrek said:
So a valuable lesson is learned today.....

That's the spirit!

There is an awful lot to learn and remember within the world of FF miles. Even when you think you have it sussed, they go and change it all on you.

Stick with it and good luck.

(oh and by the way, most FFers know you cannot EVER trust an airline or hotel chain to keep track of your rewards that cost them money. Either you do it yourself.......religiously, or take pot luck with them getting it right)

Deleted member 29185 · May 13, 2014

Fruitcake said:
If you fiddle with the site's script variables manually it will generate a report back to 2005, ie the beginning of Velocity.

I'd love to fiddle with VAs variables, even boot their variables with my size 10 boot (until they go cross-eyed) from time to time, but are you able to describe how I check my flights back to 2005? Also sounds like a LTG is indeed possible with backdated data.

Fruitcake · May 13, 2014

I use Chrome as my browser but it should be possible using the debug environment of other browsers too. This might need screenshots but as a start I'll see if it I can make it clearer than mud in text form:

1. Visit http://www.velocityfrequentflyer.com/content/MyAccount/MyActivities/index.htm

2. Select from "January" "2012" to "December" "2014".

3. Right click on the drop down box that has 2012 in it (ie the 'from' year) and select "Inspect Element".

4. It will highlight the line <select name="startDateYY" style="width: 100px;" title="From Year" id="startDateYY">.

5. Click the expansion arrow to the left of that line, it will show you:

Code:

<select name="startDateYY" style="width: 100px;" title="From Year" id="startDateYY"><option value="" selected="">Select Year</option>
<option value=[B]"2012"[/B]>[B]2012[/B]</option>
<option value="2013">2013</option>
<option value="2014">2014</option>
</select>

6. Double click on the two occurrences of "2012", type 2005, and press enter.

7. Check the drop-down box for the "From" month. You can now select "2005". Click "search" and you'll have all your velocity history in one convenient table.

In fact, you don't have to set the "2012" initially but I've already written that now, so it can stay.

Deleted member 29185 · May 13, 2014

Fruitcake said:
I use Chrome as my browser but it should be possible using the debug environment of other browsers too.

Budget night so probably won't get a chance to try your advice, but thank you for that. It is much appreciated and I may have further questions yet!

JohnK · May 14, 2014

strtrek said:
mate...use me as a poster child for how to not do things

but life is a learning curve...now all i need to do is figure out how to get my opal card to work on some nth shore train platforms

You have done quite alright.

We all make mistakes. I stupidly left myself 210 SCs short of QF Platinum + Gold. It cost me ~AUD1200 to get those extra SCs.

strtrek · May 14, 2014

Thanks guys for the support....and lack of judgement and name calling that I so richly deserved.

BUT the fun continues......so I logged back in to my account and I am 10 SC short for my run on Sunday.

So off i toddle again to VA...spoke to the lovely Mike...24 mins later was assured the SC and miles would be in my account...the SC are there but the miles are not.

I really cant face another 24 mins of VA hold music for the miles......but I am off sick so have nothing else to do....and I do enjoy chatting to Mike and his supervisor.

Maybe it will take my mind off the budget.....

So for future ref re multiple legs that then get changed into direct flights..how do I prevent having to call 5 times, getting mis-information and hours of panned music to receive the SC and miles ??

strtrek · May 14, 2014