HSBC Premier credit card - too good to be true?

[B A]

Anyone know whether you can view reward redemption history for premier card. I redeemed some KrisFlyer but I did not get any confirmation email or able to find a redemption history online.

 

[QF_Flyer]

Sorry I just notice I never replied to this - the Expat accounts I have are GBP and USD, not sure if they support Euros, I presume they do, since I have EUR currency accounts in AU and HK/SG of all places, but I have no need for one.

 

[QF_Flyer]

Anyone know whether you can view reward redemption history for premier card. I redeemed some KrisFlyer but I did not get any confirmation email or able to find a redemption history online.

HSBC Australia still uses the old HSBC website for some reason, so it may be slightly different, and my AU card is QF direct earn, so I can't check, but in the US and UK sites there's a points "statement", where you go as if to redeem, then scroll down beyond the bottom of the page. Not sure if AU is like that, as I've only had direct earn and Star Alliance (which is a completely separate page).

They did something to their rewards accrual a year or two back where it just permanently says "0" earned, this was with the Star Alliance card, but remains true with the Premier card. Not sure what's stopping them upgrading the website, but it's pretty poor.

 

[B A]

HSBC Australia still uses the old HSBC website for some reason, so it may be slightly different, and my AU card is QF direct earn, so I can't check, but in the US and UK sites there's a points "statement", where you go as if to redeem, then scroll down beyond the bottom of the page. Not sure if AU is like that, as I've only had direct earn and Star Alliance (which is a completely separate page).

They did something to their rewards accrual a year or two back where it just permanently says "0" earned, this was with the Star Alliance card, but remains true with the Premier card. Not sure what's stopping them upgrading the website, but it's pretty poor.

Thanks. It took about 5 working days for the KrisFlyer points to show up.

 

[QF_Flyer]

Thanks. It took about 5 working days for the KrisFlyer points to show up.

No worries, good data point for future transfers HSBC-SQ, thanks.