As an ex-Citi card holder, holding accounts that were transitioned to NAB, I don't need to visit the forums, I'm living them.If it's NAB, expect the credit cards to be 'nabbed'. You just have to read the Citibank forum to see what NAB are now doing to those cards.
The best thing was two years after the transition, about a month ago, some idiot at NAB decided to clean up email addresses, and where the email address at NAB didn't match the email address at CitiBank when they acquired the business, change the email address at NAB back to the email address imported from CitiBank - even if that address was no longer in use.
That's after they closed the accounts they transitioned without warning a year after the transition.
