How to find your LATAM PNR for seat selection on QF codeshare?

[jpp42]

ps: I still cannot understand what any of Malaysian or Royal Jordanian airlines have to do with anything!

To answer this question, it's just that those airlines use the same booking software backend as Qantas, a global system called Amadeus. As a result, you can pull up Qantas PNR's (booking references) on those sites, even if you're not flying on their airline at all. For reasons unknown, Qantas doesn't make as many functions available on their front-end web site as these other airlines do. You're using the other airline's web site as a portal into the same global database, it's just the other sites are able to give more information than Qantas will.

As noted earlier in this thread, LATAM uses a different, competing software suite called Sabre, and part of the challenge is the type of integration between the two, i.e. Qantas bookings on the LATAM codeshares, while saved in Amadeus, are not actually pushed into LATAM's Sabre database until 48h before flight, unlike some other relationships where the integration occurs at time of booking.

 

[kpc]

Bingo! I found this hack over on FT.

Rather than trying “Manage your trip” with QF PNR (which doesn’t work), you go to “Check In”!

Enter your QF PNR and it‘ll prompt you for an administrator email address to associate with the booking. Once you’ve done that it will pull up the booking with the LA order number top right. You can select seats, add extra luggage etc.

Bookmarked for future reference!

 

[Luni]

Bought business ticket last week on Latam site, SYD-SCL, can not select seat or flight display in Qantas app..called both Qanats and Latam, both saying same thing, can not do anything till 24hrs before departure....when you fly Lufthansa group airlines/ANA/Singapore on codeshare everything works so beautifully....you would think in this age they would be smart enough to think of something by now.....so disappointing

 

[SYD]

Bought business ticket last week on Latam site, SYD-SCL, can not select seat or flight display in Qantas app..called both Qanats and Latam, both saying same thing, can not do anything till 24hrs before departure....when you fly Lufthansa group airlines/ANA/Singapore on codeshare everything works so beautifully....you would think in this age they would be smart enough to think of something by now.....so disappointing

Are you flying on the LA codeshare (on QF metal)?

Probably nothing QF can do if you’ve booked direct with LA, but I would have thought you’d still get seat selection via LA on both LA and QF metal….