Hi everyone,
I recently redeemed a classic reward ticket with Qantas points, and I noticed an issue with the tax breakdown on the final e-ticket. According to the Hong Kong government’s new platform for claiming departure tax, the ticket must show a detailed breakdown of the tax categories (such as YQ, WY, YR, etc.), and the tax code should include “HK” for the claim to be valid.
Before the ticket was issued, I could see the tax breakdown clearly, but the final e-ticket only lists the total amount without any detailed breakdown of the individual tax components. Given that the T&Cs specifically mention the requirement for tax breakdown, I’m concerned that this could affect my ability to claim the departure tax.
Has anyone had a similar experience with Qantas? Is there a way to request them to reissue the ticket with the tax breakdown details? Any help or advice would be greatly appreciated!
I recently redeemed a classic reward ticket with Qantas points, and I noticed an issue with the tax breakdown on the final e-ticket. According to the Hong Kong government’s new platform for claiming departure tax, the ticket must show a detailed breakdown of the tax categories (such as YQ, WY, YR, etc.), and the tax code should include “HK” for the claim to be valid.
Before the ticket was issued, I could see the tax breakdown clearly, but the final e-ticket only lists the total amount without any detailed breakdown of the individual tax components. Given that the T&Cs specifically mention the requirement for tax breakdown, I’m concerned that this could affect my ability to claim the departure tax.
Has anyone had a similar experience with Qantas? Is there a way to request them to reissue the ticket with the tax breakdown details? Any help or advice would be greatly appreciated!
