How to book Velocity Amex free flight?

I ended up having to use a different browser and clear the cache and cookies etc for it to finally load.
 
Does it book a single ticket or create a travel bank credit? Can I also have shared itinerary with others (family) and does the flight accrue status credits
 
mushypeas said:
Does it book a single ticket or create a travel bank credit? Can I also have shared itinerary with others (family) and does the flight accrue status credits
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It books as a return flight where you don't pay anything, rather than a credit. You can only book for the one person and you can't seem to book on behalf of others (it failed for me in the past when even trying to change the passenger name). No points or status credits on any of the flights I've used, because the flight seems to be ticketed in a certain way. (The old ANZ free return flight used to be a great little earner, though!)
 
ChrisFlyer said:
It books as a return flight where you don't pay anything, rather than a credit. You can only book for the one person and you can't seem to book on behalf of others (it failed for me in the past when even trying to change the passenger name). No points or status credits on any of the flights I've used, because the flight seems to be ticketed in a certain way. (The old ANZ free return flight used to be a great little earner, though!)
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You can book for others, we've used the freebie for our kids before.
 
I just kept trying with some combination of refreshing and going back and trying again, for pretty much every step. This was in an incognito window, in case that makes a difference. Eventually got to the end. May also need to use an email address with no "." in it.

It's appallingly bad.

Also, back in the day it seemed generous in the flight selections, fares quite a bit higher than the cheapest were eligible. Now the allowed fare buckets seem to be confined to the lower end, making it harder to use. That's assuming the website reflects the true availability, not sure.
 
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absolute debarcle of a process -- nothing but issues for the past week, specifically incorrect URL re-direction and then when it finally loads, the "no airports" msg
 
Does anyone have experience with booking the free flight and then cancelling the card prior to the flight?
 
djkelly69 said:
Does anyone have experience with booking the free flight and then cancelling the card prior to the flight?
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I have experience of already having cancelled the card then realising that I hadn't booked the flight and still being able to do it online.
 
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Hi all, I’m new to the Velocity Platinum Card. Just wondering if the complimentary flight earns SCs and points?
 

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