How long should I wait for voucher booking to come through?

[Katie]

I made a couple of voucher bookings thid afternoon, around 5ish.
I can see the itineraries via the PNR in my MMB. But the $$ over the voucher amount aren’t yet pending on my CC and we haven’t received invoices or itinerary.

How long should I wait before I call QF to follow up? Tomorrow morning??

 

[SYD]

I made a couple of voucher bookings thid afternoon, around 5ish.
I can see the itineraries via the PNR in my MMB. But the $$ over the voucher amount aren’t yet pending on my CC and we haven’t received invoices or itinerary.

How long should I wait before I call QF to follow up? Tomorrow morning??

I’d call sooner than later.

Did you use a voucher from a cancelled domestic flight to book international? We had an issue last year that the system got hung up apparently calculating taxes and didn’t ticket nor charge our CCs.