How does Accor treat you as an Elite guest?

[aaronm]

Not a review but the Accor app is now asking me to enter my nationality in order to complete a booking (Australian hotel). Anyone else encounter this?

 

[RooFlyer]

Not a review but the Accor app is now asking me to enter my nationality in order to complete a booking (Australian hotel). Anyone else encounter this?

No, I made a reservation in Melbourne about five hours ago without that. I am however in Paris and a French VPN on.

 

[RooFlyer]

Property: Novotel Rouen Centre Cathedral, Normandy
Status: Explorer+ Platinum
Room booked: Standard
Room upgraded/type: Yes - Executive triple room (but no third bed)
Rate: A$230 per night
Early check in/late out: I e-mailed them day before, giving my ropm situation requests, and noted my 1pm arrival. Arrived 1pm 'room not qute ready' 30 mins later - that won't be ready, upgrading you to better room.. eventually got room at 2:30pm.
Free internet: Yes.
Welcome drink: Yes,
Welcome amenity: No
Recommend: Yes

A relatively new build, well located with the Seine in front (but separated by busy road); old town behind. U/G parking very limited - call 10 mins before to see if a space avail. Parking 13 euro/day.. And a very squeezy route in - small cars, fold your mirrors in!!

I thought the room lacked some furniture when I walked in, not realising it was a triple room.





Lethal walk-in shower with totally smooth plastic base. I put one of their hand towels down in it, for grip.



Included minibar



The hotel (front RH half)



The Seine



I was there 3 nights and got some laundry done, to get folded shirts ready for trip home. Prices pretty good I thought - until I noticed 14 euros for 'transport' !

Brekkie at a patisserie round the corner - pretty good views



No, I wasn't tempted by the hunks of Brie at the left ..





Tables were self-cleaning

 

[DejaBrew]

No, I wasn't tempted by the hunks of Brie at the left ..

Just the Camembert then?

 

[pangwen]

Property: Novotel Sydney Olympic Park
Status: Explorer+ Gold
Room booked: Superior King
Room upgraded/type: No
Rate: $280 total for two nights (used free night benefit)
Early check in/late out: Didn't ask, not offered
Free internet: Yes
Welcome drink: Yes
Welcome amenity: Yes, some water and chocolates
Recommend: Yes, if you need to be around the Olympic Park area. Otherwise no, it's a bit tricky to get anywhere via public transport (although it was quick getting here from the Airport via Westconnex)

 

[bussyboy]

Property: Novotel Sydney Olympic Park
Status: Explorer+ Gold
Room booked: Superior King
Room upgraded/type: No
Rate: $280 total for two nights (used free night benefit)
Early check in/late out: Didn't ask, not offered
Free internet: Yes
Welcome drink: Yes
Welcome amenity: Yes, some water and chocolates
Recommend: Yes, if you need to be around the Olympic Park area. Otherwise no, it's a bit tricky to get anywhere via public transport (although it was quick getting here from the Airport via Westconnex)

Very similar thoughts to my stay a couple of weeks back! Welcome was there a special event in Olympic Park, hence no upgrade available?

 

[pangwen]

Very similar thoughts to my stay a couple of weeks back! Welcome was there a special event in Olympic Park, hence no upgrade available?

Not a major event, but there's some kind of church conference going on at the Pullman, which may have spilled over to the Novotel.

 

[ksthommo]

Property: Pullman Jakarta Indonesia Thamrin CBD
Status: Accor Explorer Platinum
Room booked: Premium Superior Room, 1 Queen Size Bed, City View
Room upgraded/type: Junior Suite
Rate: All Accor+ Explorer 15% off Flexible Rate
Early check in/late out: Not Required
Welcome drink: Yes, redeemed for a g&t and mojito
Welcome gift: Plate of fruit, nothing flash
Comments: Upgrade was nice, no coffee pods, tea etc in the room.
Nice full size fridge. Exec lounge has dropped the standards since last time we paid a visit 2 years ago. Social hour choices menus are no longer.

 

[pangwen]

Property: Pullman Sydney Olympic Park
Status: Explorer+ Gold
Room booked: Executive King
Room upgraded/type: Yes, Executive Suite
Rate: $560 total for two nights (used free night benefit)
Early check in/late out: Late checkout of 1pm requested
Free internet: Yes
Welcome drink: Yes
Welcome amenity: Yes, some water and chocolates; also Exec lounge canapés delivered (see below)
Comment: Booked this stay to follow on from the earlier Novotel stay (see above) and so we could use both of the Stay Plus nights on a single trip. About a week before check in, the hotel notified us that the hotel restaurant and exec lounge would be unavailable during our stay. It appeared that a large conference (church-related, given how many of the gentlemen were carrying bibles) had booked out the hotel and its facilities.

Our breakfasts would be honoured at the Novotel across the road (with a small refund to account for the price different between Pullman and Novotel breakfasts). The Executive Lounge canapés would be delivered to us each night in lieu of being able to enjoy them in the lounge. We were also provided with an upgrade to a larger room for our stay. The room was fantastic - very spacious and clean. We were very happy with what the hotel offered us, and would happily come back again if we needed to be in this part of Sydney.

 

[prozac]

Property: Pullman Sydney Olympic Park
Status: Explorer+ Gold
Room booked: Executive King
Room upgraded/type: Yes, Executive Suite
Rate: $560 total for two nights (used free night benefit)
Early check in/late out: Late checkout of 1pm requested
Free internet: Yes
Welcome drink: Yes
Welcome amenity: Yes, some water and chocolates; also Exec lounge canapés delivered (see below)
Comment: Booked this stay to follow on from the earlier Novotel stay (see above) and so we could use both of the Stay Plus nights on a single trip. About a week before check in, the hotel notified us that the hotel restaurant and exec lounge would be unavailable during our stay. It appeared that a large conference (church-related, given how many of the gentlemen were carrying bibles) had booked out the hotel and its facilities.

Our breakfasts would be honoured at the Novotel across the road (with a small refund to account for the price different between Pullman and Novotel breakfasts). The Executive Lounge canapés would be delivered to us each night in lieu of being able to enjoy them in the lounge. We were also provided with an upgrade to a larger room for our stay. The room was fantastic - very spacious and clean. We were very happy with what the hotel offered us, and would happily come back again if we needed to be in this part of Sydney.

Reading your review my first thoughts were they weren't Christians but hitmen with guns concealed inside the bibles.

 

[pangwen]

Reading your review my first thoughts were they weren't Christians but hitmen with guns concealed inside the bibles.

I had originally written “… openly carrying bibles…” which would have reinforced those thoughts!!