How does Accor treat you as an Elite guest?

[aaronm]

Not a review but the Accor app is now asking me to enter my nationality in order to complete a booking (Australian hotel). Anyone else encounter this?

 

[RooFlyer]

Not a review but the Accor app is now asking me to enter my nationality in order to complete a booking (Australian hotel). Anyone else encounter this?

No, I made a reservation in Melbourne about five hours ago without that. I am however in Paris and a French VPN on.

 

[RooFlyer]

Property: Novotel Rouen Centre Cathedral, Normandy
Status: Explorer+ Platinum
Room booked: Standard
Room upgraded/type: Yes - Executive triple room (but no third bed)
Rate: A$230 per night
Early check in/late out: I e-mailed them day before, giving my ropm situation requests, and noted my 1pm arrival. Arrived 1pm 'room not qute ready' 30 mins later - that won't be ready, upgrading you to better room.. eventually got room at 2:30pm.
Free internet: Yes.
Welcome drink: Yes,
Welcome amenity: No
Recommend: Yes

A relatively new build, well located with the Seine in front (but separated by busy road); old town behind. U/G parking very limited - call 10 mins before to see if a space avail. Parking 13 euro/day.. And a very squeezy route in - small cars, fold your mirrors in!!

I thought the room lacked some furniture when I walked in, not realising it was a triple room.





Lethal walk-in shower with totally smooth plastic base. I put one of their hand towels down in it, for grip.



Included minibar



The hotel (front RH half)



The Seine



I was there 3 nights and got some laundry done, to get folded shirts ready for trip home. Prices pretty good I thought - until I noticed 14 euros for 'transport' !

Brekkie at a patisserie round the corner - pretty good views



No, I wasn't tempted by the hunks of Brie at the left ..





Tables were self-cleaning

 

[DejaBrew]

No, I wasn't tempted by the hunks of Brie at the left ..

Just the Camembert then?

 

[pangwen]

Property: Novotel Sydney Olympic Park
Status: Explorer+ Gold
Room booked: Superior King
Room upgraded/type: No
Rate: $280 total for two nights (used free night benefit)
Early check in/late out: Didn't ask, not offered
Free internet: Yes
Welcome drink: Yes
Welcome amenity: Yes, some water and chocolates
Recommend: Yes, if you need to be around the Olympic Park area. Otherwise no, it's a bit tricky to get anywhere via public transport (although it was quick getting here from the Airport via Westconnex)

 

[bussyboy]

Property: Novotel Sydney Olympic Park
Status: Explorer+ Gold
Room booked: Superior King
Room upgraded/type: No
Rate: $280 total for two nights (used free night benefit)
Early check in/late out: Didn't ask, not offered
Free internet: Yes
Welcome drink: Yes
Welcome amenity: Yes, some water and chocolates
Recommend: Yes, if you need to be around the Olympic Park area. Otherwise no, it's a bit tricky to get anywhere via public transport (although it was quick getting here from the Airport via Westconnex)

Very similar thoughts to my stay a couple of weeks back! Welcome was there a special event in Olympic Park, hence no upgrade available?

 

[pangwen]

Very similar thoughts to my stay a couple of weeks back! Welcome was there a special event in Olympic Park, hence no upgrade available?

Not a major event, but there's some kind of church conference going on at the Pullman, which may have spilled over to the Novotel.