How does Accor treat you as an Elite guest?

[r01x]

Property: Novotel Barcelona

Room booked: Standard

Room upgraded/type: Upgraded to suite

Rate: Pretty good, cheaper than ibis down the road

Free internet: Yes

Welcome drink: Big bottle of water each day + free soft drinks and I think Pringles in the minibar

Early check in/late out: 9am check in offered. Didn't need late check out

VIP treatment: Didn't really need/ask for lol

Access to executive lounge (if existing): N/A

Additional care:

General comments: Pretty good. Recommend

Edit: Platinum

 

[jase05]

Property: Sofitel Adelaide
Status: All Accor Explorer Diamond
Room booked: Superior King
Room upgraded/type: Yes, Prestige Suite
Rate: 4 nights ALL Accor Explorer rate $325pn
Early check in/late out: Neither required but 3pm checkout offered
Free internet: Yes,
Free breakfast: Yes, Garçon Bleu but I had breakfast box
Welcome drink: Good selection of beer, wine, spirits and coughtails at any bar
Welcome amenity: Yes, bottle of wine, fruit platter plus jar of nibbles.
Recommend: Yes absolutely.

Won’t bore people with another review of this property as due to Mrs Jase’s work we have racked up over 40 nights here this year
I mentioned several months back that I felt the staff here were really struggling and we had a few complaints passed on to management and received follow up dialogue with management actively reaching out to us. I must say they seem to have taken it onboard as the last 5-6 stays have been on dot and clear that they have made a concerted effort to get the right staff in. Room upgraded to a Prestige Suite which is pretty much the norm for us here. Club Millesime was quiet and staff were friendly and efficient and ensured drinks refilled promptly. Had dinner at Garçon Bleu twice on my own and food was good as was the service and Accor Explorer discount proactively applied.
Breakfast during the week is only in Garçon Bleu and starts at 0630 but I had to leave at 0600 daily but staff had a breakfast box of fruit and pastries waiting for me plus a takeaway coffee. Wife enjoyed her breakfast in the restaurant though.
Not much more to say other than yeah we will be back absolutely but barring any last minute bookings I don’t think it will be until the New Year.
As a side note I’m a little depressed now as it’s the first time in 6 years I haven’t got an upcoming booking on. my account!
Probably no more Accor stays this year we have comfortably retained Diamond so all good