Property: Pullman Cairns International
Status: Accor Plus Platinum
Room booked: Executive Suite City Mountain View
Room upgraded/type: No
Rate: Member's Suite Experience, $264pn
Free internet: Yes
Free Breakfast? Yes
Early check in/late out: Indicated on digital check-in that I would arrive between 12-3pm, room ready on arrival at 12:30pm.
Welcome drink: Yes, digital vouchers
Welcome gift: Fruit & cheese plate, bottle of rose, liqueur filled chocolates
Booked one night on a mini holiday/status run. Base rooms were $210 or thereabouts so $264 for a suite felt like a good deal. I also got a NOR1 email a couple of days before the stay pushing an upgrade to a presidential suite for around $100 more.
Check in was a breeze, I asked how the renovations were going. The desk agent mentioned they renovated levels 3-11 during covid, but there was no indication from the owner whether they would continue to renovate levels 12-16.
Was assigned a room on the corner of the top floor which had a good view over the hotel pool and city.
Room was huge but quite dated.
Welcome gift arrived shortly after 3pm.
Redeemed a digital welcome drink voucher at Coco's - Plat unlocks a couple of beers and better spirits, Diamonds get some Spritz options.
Breakfast at Coco's was decent. The usual hot western options, good bakery spread (inc gluten free options), egg station, cold cuts, basic salads, Japanese veg curry, and Nespresso coffee. Used the second drink voucher for a barista made cappuccino which was pretty good.
Overall good value for money and good status recognition, would stay again but might book a renovated room category. The hallway carpets on the non-renovated floors are really in need of replacement - lots of fraying, stains, etc.