- Jun 1, 2014
That’s not the cause for me. I’ve only joined once.There might be a few of us here with “Evil Dead“ Accor ALL accounts in the system. There was a time where they were doing instant “Platinum” and “Gold” signup offers. I may have signed up once or twice using different eMail addresses .
I managed to kill off one or two accounts, but I think I still have one orphan besides the newest and current Primary account. Rarely, but once or twice a stay has incorrectly been linked to my old account - usually only at properties where I’d stayed previously.
Talking with the front desk here, their theory is that our corporate TA has used different name formats over time.
They suspect that the name format used when I had no status has reappeared in the Corp TA system for my recent bookings.
The inference being they don’t think it’s an Accor issue.
I’d argue that setting your loyalty system up so the membership number changes every time your status changes is asking for trouble like this.