How does Accor treat you as an Elite guest?

jase05

Established Member
Joined
Jan 24, 2018
Messages
3,005
Points
695
Qantas
Gold
Virgin
Platinum
Property: Novotel Cairns Oasis
Status: Platinum
Room: Deluxe King
Upgrade: Yes, Deluse King Pool View
Internet: Yes, seemed to work fine
Early Checkin/Late Checkout: Yes, arrived early
Welcome Drinks: Yes, offered 2x drinks vouchers plus fruit platter
Executive Club: N/A
VIP Treatment: Excellent stay, staff apologised for some parts of the hotel not being open so waived car park fees. Pool bar opened on second day we were there and had dinner there one night which was very nice
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jase05

Established Member
Joined
Jan 24, 2018
Messages
3,005
Points
695
Qantas
Gold
Virgin
Platinum
Property: Mercure Gladstone
Status: Platinum
Room: Superior Queen
Upgrade: Yes, 1 bedroom Suite
Internet: Yes, seemed to work fine
Early Checkin/Late Checkout: Offered late checkout but not required
Welcome Drinks: Yes, offered 2x drinks vouchers, had 2 beers at Sportsbar
Executive Club: N/A
VIP Treatment: Interesting hotel and exceeded my expectations and must say it’s one of the best Mercure’s I’ve been to. Part of the Yaralla Sports club so need to join membership when signing into hotel but excellent bars and restaurants that served real quality food. Undercover parking free of charge
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jase05

Established Member
Joined
Jan 24, 2018
Messages
3,005
Points
695
Qantas
Gold
Virgin
Platinum
Property: Mantra Club Croc Airlie Beach
Status: Platinum
Room: Pool Access
Upgrade: No
Internet: Yes, seemed to work fine
Early Checkin/Late Checkout: Offered late checkout but not required
Welcome Drinks: Yes, offered 2x drinks vouchers for use at bar
Executive Club: N/A
VIP Treatment: Nothing of note and probably the worst Accor property I’ve stayed in. Staff were rude and room was noisy and uncomfortable. Partying around the pool at all hours and staff that were unsympathetic. We were booked for 4 nights and left after 2
 

jase05

Established Member
Joined
Jan 24, 2018
Messages
3,005
Points
695
Qantas
Gold
Virgin
Platinum
Property: Mantra Mooloolaba Beach
Status: Platinum
Room: 1 bedroom Ocean view
Upgrade: Yes, 2 bedroom Ocean Superior view
Internet: Yes, logged out every day though
Early Checkin/Late Checkout: Yes, 12pm checkout offered and accepted
Welcome Drinks: Yes, bottle of wine and chocolates
Executive Club: N/A
VIP Treatment: Staff great and upgraded us to a fantastic room that had everything we needed and with a great view. Only had 3 days there which wasn’t enough
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jase05

Established Member
Joined
Jan 24, 2018
Messages
3,005
Points
695
Qantas
Gold
Virgin
Platinum
Property: Sofitel Brisbane Central
Status: Platinum
Room: Superior King
Upgrade: Yes, Luxury King
Internet: Yes, seemed to work fine
Early Checkin/Late Checkout: Offered late checkout but not required
Welcome Drinks: Yes, 2x drinks vouchers plus welcome basket
Executive Club: Closed
VIP Treatment: Another great stay at this property, unfortunately the Club lounge was closed but still had a fantastic meal and comfortable stay as always


Property: Ibis Styles Port Macquarie
Status: Platinum
Room: Ocean View
Upgrade: Yes, Super Ocean View King
Internet: Yes, seemed to work fine
Early Checkin/Late Checkout: Offered late checkout but not required
Welcome Drinks: No
Executive Club: N/A
VIP Treatment: Great little property and was much better than the Mercure we have stayed at previously. Room was recently renovated and was comfortable with great views. Very small car park so had to park down the road. We arrived quite late so keys were left out for us. Breakfast was nice in a small dining area
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jase05

Established Member
Joined
Jan 24, 2018
Messages
3,005
Points
695
Qantas
Gold
Virgin
Platinum
Property: Ibis Styles Broken Hill
Status: Platinum
Room: Standard Queen
Upgrade: Yes, Superior Queen
Internet: Yes, seemed to work fine
Early Checkin/Late Checkout: Offered late checkout but not required
Welcome Drinks: No
Executive Club: N/A
VIP Treatment: Nothing special but hey it’s Broken Hill and was just a pit stop before our last leg home the next day. Was set to be 44 degrees and dust storms the next day so we were up at 4am to head home. Comfortable room though
 
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jase05

Established Member
Joined
Jan 24, 2018
Messages
3,005
Points
695
Qantas
Gold
Virgin
Platinum
A couple in Adelaide from the last 2 weeks as our regulars are being used for arrival quarantines.

Property: Rockford Adelaide
Status: Platinum
Room: Superior King
Upgrade: Yes, Deluxe Suite
Internet: Yes, worked well
Early Checkin/Late Checkout: Yes, 12pm
Welcome Drinks: Yes, offered 2x drinks vouchers for front bar
Executive Club: N/A
VIP Treatment: Nice enough property and hadn’t stayed here for many years. Close to a function we attended and will stay there again this week after the tennis. One of the best showers I’ve ever had 👍


Property: Mantra Hindmarsh Square
Status: Platinum
Room: 1 bedroom Suite
Upgrade: Yes, Parkview Suite
Internet: Yes, seemed to work fine
Early Checkin/Late Checkout: Yes, 1PM offered and accepted
Welcome Drinks: No
Executive Club: N/A
VIP Treatment: Nothing extra apart from the late checkout but nice enough room with a fully functioning kitchen. Location was great for a party in the East end but not sure I would make it one of our regular hotels
 

Captain Halliday

Established Member
Joined
Jun 1, 2014
Messages
2,822
Solutions
2
Points
825
@jase05 as a Platinum did you receive breakfast at Mantra Mooloolaba Beach?

If so, where?

The cafes with which the had room charge arrangements have slowly gone bust. The last one, was Lemon and Thyme but it has closed too I think.
 

jase05

Established Member
Joined
Jan 24, 2018
Messages
3,005
Points
695
Qantas
Gold
Virgin
Platinum
@jase05 as a Platinum did you receive breakfast at Mantra Mooloolaba Beach?

If so, where?

The cafes with which the had room charge arrangements have slowly gone bust. The last one, was Lemon and Thyme but it has closed too I think.
Sadly, no breakfast.
Plenty of great cafes within a 2 minute walk so wasn’t too fussed
 

astrosly

Active Member
Joined
Mar 4, 2013
Messages
541
Solutions
1
Points
300
Three night stay at the end of December 2020.

Property: Quay West Suites Melbourne
Status: Gold
Room: 1 BR Superior Apartment Southbank view floors 5-9
Upgrade: No
Internet: Yes, worked well
Early Checkin/Late Checkout: Not offered, not required
Welcome Drinks: No
Executive Club: N/A
VIP Treatment: Received a bottle of wine and chocolates

Enjoyed using the pool, hot tub and steam room. Had to book for one hour sessions with no more than 2 parties or a large group allowed at any time. Hotel restaurant was closed but many alternatives open in Southbank.
 

Muppet501st

Active Member
Joined
Aug 22, 2015
Messages
621
Points
290
Qantas
Gold
Virgin
Platinum
Property: Movenpick Hobart
Status: Diamond
Room; Classic room, King bed
Upgrade : yes, Superior room, King bed, 18th ( top ) floor, only 3 rooms on this level. Was shown to the room by the manage and informed, were the first guest to stay in this room.
Internet; yes, worked well
Welcome drinks: yes,
Excutive club : N/A
VIP treatment; yes, had notified the hotel that it was the Mrs Muppets501st birthday, Bottles of water and welcoming chocolates in room, Then an additional plate of birthday chocolates delivered to room. Received free cocktails and ( more ) chocolates at bar- during the 5-6pm service. Used the free drink vouchers for additional drinks.

Pretty impressed with the service and hotel. Parking is valet only, and you access by Elizabeth St, which is signed access to Busses and approved vehicles only. Ubers were a bit hesitant to access.
 

laf2er

Junior Member
Joined
Dec 2, 2013
Messages
35
Points
65
Qantas
Platinum
Property: Pullman King George Square Brisbane
Status: Gold
Room: Executive King
Upgrade: Yes, One Bedroom Suite
Internet: Yes, cut out a lot
Early Checkin/Late Checkout: Yes, arrived early
Welcome Drinks: Yes, offered 4x drinks vouchers for 2 people
Executive Club: Wasn't open so received 2 drink vouchers per person per night (total of 28) + antipasto plate in the restaurant and 1 additional drink per person with that.
VIP Treatment: Nothing to note.

Overall, 46 drink vouchers was pretty decent, especially as we could use them at the Sixteen Antlers Rooftop Bar.
 
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