Warks said:
Not for me obviously but for my better half. She has never used the website and has a heap of points which I thought had been lost but will expire at the end of the week. I am looking to transfer them to my account but I can't see a way of doing that. There is no "Register Now" button that I can find. The only place I could find to register a PIN was if you were joining WFF for the first time.
Anyone?
Could be done by phone if desperate but in this day and age I avoid the phone at all costs. If you've dealt with Optus you'll know what I mean.
Thanks.
Every one gets issues a PIN when they join. This was true in 1994, it was true in 2001 and I believe it to be true now. Qantas provide a facility where you may obtain a new temporary PIN.
Use this
Forgotton Pin Link or click
Forgotten your PIN? on the qantas login page/window.
Enter your better half's Frequent Flyer membership number and surname.
Select (•) Send a temporary PIN to my registered e-mail address
Click
[Next]
-> An email with a new PIN will be sent to the last registered email address.
If this does not work, or there was no email ever registered, or your better half can longer access this email address then do the following instead:
Use the
Forgotton Pin Link again.
Enter your better half's Frequent Flyer membership number and surname.
Select (•) Don't send to my e-mail address.
Click
[Next]
You will then need to enter at least three pieces of information as instructed. This MUST include one of the first two options listed.
-Mother's Maiden Name
-Info (as listed) on one of the last five flights flown that earned or redeemed points.
-Date of Joining
-Date of Birth
-First line of mailing address