How do Hilton treat you as an Elite?

[QF WP]

Just thought I'd create a thread for this - looking back over the last year, I thought I'd done a thread here as well as on Priority Club.

I'm a Gold member.

Friday, 22 May to Sunday, 31 May (yes, 9 nights)
Property: Hilton Cairns
Room booked: King Room
Rate: Travelzoo $135 package rate (included bottle of red wine)
Received: Upgrade to King Suite, card from GM and the wine, obligatory 2 free water bottles per day

Wednesday, 8 July
Property: Hilton Parmelia Perth
Room booked: King Room
Rate: Award room
Received: Upgrade to King Suite, card from GM and the obligatory 2 free water bottles

Thursday, 9 July
Property: Hilton Adelaide
Room booked: King Room
Rate: Award room
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Saturday, 11 July
Property: Hilton Brisbane
Room booked: King Room
Rate: Met Package (birthday present for Mrs LW, included 2 buffet breakfasts at Atrium Cafe & 2 tickets to Qld Art Gallery for Impressionists Showing from Metropolitan Museum New York - to get some culture)
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Got some more travel to do to Melbourne this Friday, so hoping to fly down Thursday night to sample the new Hilton.

 

[jakeseven7]

General vibe on this thread now is quite muted on Hilton compared to before…

I’ve stopped using them this year mostly because their offerings are a bit stale now in AU in particular with the exception of Hilton Melbourne which I love.

 

[jase05]

General vibe on this thread now is quite muted on Hilton compared to before…

I’ve stopped using them this year mostly because their offerings are a bit stale now in AU in particular with the exception of Hilton Melbourne which I love.

Agree totally regarding Australian properties.
I’ve got a couple of Hilton NZ stays upcoming so will be keen to see if it’s any better.
Had some excellent stays in Asia and the UAE recently so I haven’t given up hope

 

[http_x92]

At the Hilton Brisbane now and it's been a good experience so far, got upgraded from a base room to the suite in 1 go, I will report back later. Although it is a quiet period after the Christmas festivities so it might have helped.

 

[Princess Fiona]

General vibe on this thread now is quite muted on Hilton compared to before…

I’ve stopped using them this year mostly because their offerings are a bit stale now in AU in particular with the exception of Hilton Melbourne which I love.

The two new Australian ones I have stayed at are both excellent.
DT Waterfront Perth and Hilton LQS.

I just emailed a few weeks back to find out how far away from LT Diamond I am.
I have made the 10 year requirement but only 2/3 of the base points so I guess I’ll be sticking with it for another few years

 

[amcmahon]

Property: Hilton Adelaide
Status: Diamond
Room Booked: King Guest Room x 3
Received: King Executive Guest Room x3 Two bottles of complimentary still water provided upon checkin.
Rate: $260/night (flexible member rate)

Spent two nights over Christmas. Booked way back in August and as this was a family get together which needed a connecting room, contacted the hotel directly at the time of booking. They proactively upgraded all rooms at the time (although I believe that only two rooms are generally included in such an upgrade under the Honours program)

Rooms although tired where still a great condition but from memory the executive rooms were re-done around 5 years ago unlike most other rooms.

As this was over Christmas, didn't spend a great deal of time in the lounge but found it ticked the box. Although busy and hot (as they shut it for most of the day), the food was diverse and staff were pro-active. We did the Christmas buffet lunch in the hotel during our stay which was amazing. They had a photo booth and music in the foyer which the kids enjoyed alot.

Breakfast was in the main restaurant. Full buffet was offered both days and we found to the selection to be great. They even put on a few extras on Christmas day such as a chocolate fountain and fruit. Can't comment on coffee tax situation.

Over all, it was a great stay. This use to be my go to hotel when working in Adelaide but its been a few years since my last stay. Yes, a little tired but I note the manager has outlined that a renovation program is about to start soon.

 

[desafinado74]

General vibe on this thread now is quite muted on Hilton compared to before…

I’ve stopped using them this year mostly because their offerings are a bit stale now in AU in particular with the exception of Hilton Melbourne which I love.

Australia at a minimum needs some Conrads and Waldorfs to get people excited. Even Marriott Bonvoy has a Ritz Carlton coming up soon in Melbourne, and a W hotel in Sydney later this year.

 

[jase05]

Australia at a minimum needs some Conrads and Waldorfs to get people excited. Even Marriott Bonvoy has a Ritz Carlton coming up soon in Melbourne, and a W hotel in Sydney later this year.

And the Adelaide GPO Marriott in 2023

 

[Princess Fiona]

Australia at a minimum needs some Conrads and Waldorfs to get people excited. Even Marriott Bonvoy has a Ritz Carlton coming up soon in Melbourne, and a W hotel in Sydney later this year.

We are getting a WA in Sydney

 

[jakeseven7]

Australia at a minimum needs some Conrads and Waldorfs to get people excited. Even Marriott Bonvoy has a Ritz Carlton coming up soon in Melbourne, and a W hotel in Sydney later this year.

Melbourne gets all the good new hotels

The W in Sydney is in an awful location.

 

[Daver6]

Melbourne gets all the good new hotels

The W in Sydney is in an awful location.

I suppose Melbourne does need something going for it. <dons asbestos suit>

 

[desafinado74]

I suppose Melbourne does need something going for it. <dons asbestos suit>

I just remembered that the Shangri-la Hotel will be opening soon too in Melbourne .

Post automatically merged: Jan 3, 2023

We are getting a WA in Sydney

I am actually excited about this Too bad it won't open until 2025.

 

[boomy]

Melbourne gets all the good new hotels

The W in Sydney is in an awful location.

Hilton Melbourne is in a terrible location, dead at night.

 

[desafinado74]

Hilton Melbourne is in a terrible location, dead at night.

Haha yeah. Thankfully it is only a short tram ride to the middle of the CBD.

W Melbourne 's location is even worse, as bad as those hotels near the Southern Cross Station.

 

[SYD]

Hilton Melbourne is in a terrible location, dead at night.

Except the homeless people.

The W in Sydney is in an awful location.

Why so? The southern end of the CBD is a lot livelier now than before.

Apart from the new WA going in at CQ, there’s probably no other “dress circle” properties up that end for a new top tier hotel. Unless one of the existing ones gets rebadged.

 

[Princess Fiona]

Hilton Melbourne is in a terrible location, dead at night.

The lane way behind is heaving at night. The area near the Hardware Club

 

[jase05]

W Melbourne 's location is even worse, as bad as those hotels near the Southern Cross Station.

Good location for the footy

 

[jakeseven7]

Hilton Melbourne is in a terrible location, dead at night.

Not at all, but each to their own.

 

[sudoer]

The lane way behind is heaving at night. The area near the Hardware Club

The area has quite a few excellent eateries such as Tipo 00, Lulu's CKT, Miznon, Osteria Ilaria, etc. Definitely not 'dead'.

 

[jakeseven7]

The area has quite a few excellent eateries such as Tipo 00, Lulu's CKT, Miznon, Osteria Ilaria, etc. Definitely not 'dead'.

It’s classic Melbourne, those who know where to go, know where to go!

 

[Berlin]

WA Sydney will be the one to watch I think. Actually, the Waldorf Astorias I’ve been staying recently (Beverly Hills, Berlin and RAK) have been the sole highlights in the Hilton portfolio. Just not enough of them out there really.

Compared to Hyatt and even Marriott, Hilton just doesn’t have that many shiny properties or even brands besides WA. A lot of Conrads are old and tired, not unlike older Westins or Park Hyatts. But there’s no W or Andaz, not even anything en par with Hyatt Centric (my current favourite sub-brands). Doubletree or even Hampton are just not cutting it in my experience (maybe the Doubletree in Wellington excepted- that’s a real gem!).