How do Hilton treat you as an Elite?

[QF WP]

Just thought I'd create a thread for this - looking back over the last year, I thought I'd done a thread here as well as on Priority Club.

I'm a Gold member.

Friday, 22 May to Sunday, 31 May (yes, 9 nights)
Property: Hilton Cairns
Room booked: King Room
Rate: Travelzoo $135 package rate (included bottle of red wine)
Received: Upgrade to King Suite, card from GM and the wine, obligatory 2 free water bottles per day

Wednesday, 8 July
Property: Hilton Parmelia Perth
Room booked: King Room
Rate: Award room
Received: Upgrade to King Suite, card from GM and the obligatory 2 free water bottles

Thursday, 9 July
Property: Hilton Adelaide
Room booked: King Room
Rate: Award room
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Saturday, 11 July
Property: Hilton Brisbane
Room booked: King Room
Rate: Met Package (birthday present for Mrs LW, included 2 buffet breakfasts at Atrium Cafe & 2 tickets to Qld Art Gallery for Impressionists Showing from Metropolitan Museum New York - to get some culture)
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Got some more travel to do to Melbourne this Friday, so hoping to fly down Thursday night to sample the new Hilton.

 

[Isochronous]

As a Diamond staying there from the 17-21 October, I was offered a choice of breakfast in the lounge or restaurant.

While there seemed to be pricing in the lounge for a la carte items, there certainly wasn't a charge in the restaurant for the omelettes that I ordered.

An excellent hotel. I'm just disappointed that I only discovered the excellent afternoon tea that's provided in the lounge on my last day!

Interesting - wonder why I was denied an omelette.

What was the afternoon tea like? Unfortunately I had to leave at 3 to catch my flight.

I do recall seeing a menu in the lounge where items like pancakes etc were available at approx £10 or so.

 

[deka2]

Hilton Adelaide
Dates 29 Oct to 1[SUP]st[/SUP] Nov
Status: Diamond
Booked: two separate bookings over three nights, lowest category
Received: Corner Executive Room level 17.

I emailed the Hotel a few weeks before and asked them to join the two stays together. Second email back I was informed we had been upgraded to an executive room, over a week out.
Chose a corner room online to make sure we would get one.
At checkin I was greeted with the comment, so you’re staying with us for one night.
I explained the situation, and asked if there were any Junior Suite upgrades. After about 5 minutes I enquired if there was a problem, to be told that it was difficult to join the two bookings together. So much for my emails.
A few minutes later also told no upgrades available, but at least received the room I had booked online.
The corner room was good, if a bit old.
Food and drink were fine in the lounge, but at breakfast all the staff seemed to be rushed, and I couldn’t seem to get the juice machine to work right, kept spilling. Dreaded coffee tax still around.

 

[Ewing]

Interesting - wonder why I was denied an omelette.

What was the afternoon tea like? Unfortunately I had to leave at 3 to catch my flight.

How odd. Did you order the omelette in the lounge or restaurant?

A couple of snaps of the afternoon tea: https://goo.gl/photos/8iDubbsGRhsHVx8u6

They had delicious scones with jam and cream, assorted cakes, and lovely fresh sandwiches - along with a large selection of teas.

 

[Fifa]

They had delicious scones with jam and cream, assorted cakes, and lovely fresh sandwiches - along with a large selection of teas.

I'm a sucker for afternoon tea especially scones, jam and clotted cream!

 

[Princess Fiona]

I've stayed there quite a few times (St James). There was a £5 supplement for room service breakfast for Diamonds. Hope they still do it. My favourite dish is the Omelette Arnold Bennett

Pic from April 2016

 

[Ewing]

I've stayed there quite a few times (St James). There was a £5 supplement for room service breakfast for Diamonds. Hope they still do it. My favourite dish is the Omelette Arnold Bennett

They do as of two weeks ago. £3.50 tray charge but that's all.

I didn't do it though. I was on holidays so got up when I was good and ready rather than needing to decide on a time for breakfast delivery

 

[Princess Fiona]

They do as of two weeks ago. £3.50 tray charge but that's all.

I didn't do it though. I was on holidays so got up when I was good and ready rather than needing to decide on a time for breakfast delivery

I don't normally either but it's handy for an early Chauffeur pick up to LHR

 

[pjm99au]

HSW

Dates 2-3 November

Status Diamond

Booked. Standard Queen ($240)

Received. King

Haven't felt any real upgrade love here for a while despite availability showing across all higher room types when I checked in at 10pm last night.

I suggested in the restaurant that I forgo my diamond breakfast in exchange for a take away coffee. This was declined and I was advised would cost me $3 for the coffee. Left without either.

My 30th Hilton stay for the year left me feeling somewhat flat towards the program.

 

[boomy]

Property: DT MEL
Booked: King Room
Received: King Room

Was told at check-in hotel is heavily booked and no higher category rooms available. Quick check on the app showed the information was indeed correct.
At least was allocated in one of the HHonors floors, which basically means there are coffee machines in those rooms. For some reason bottles of water at DT are only given at turndown service. Reception will give some at check-in by request.

Diamonds are now offered full buffet breakfast, a welcomed and long overdue enhancement considering that HSW offer their much better buffet complementary since they opened.

 

[Deleted member 29185]

Property: DT MEL
Booked: King Room
Received: King Room

Was told at check-in hotel is heavily booked and no higher category rooms available. Quick check on the app showed the information was indeed correct.
At least was allocated in one of the HHonors floors, which basically means there are coffee machines in those rooms. For some reason bottles of water at DT are only given at turndown service. Reception will give some at check-in by request.

Diamonds are now offered full buffet breakfast, a welcomed and long overdue enhancement considering that HSW offer their much better buffet complementary since they opened.

How was the rate?

 

[boomy]

How was the rate?

Booked early so got good rate but since price went up, somewhat predictable during racing week. Also used the Amex discount.

 

[Aeolus]

HSW
Booked: King Guestroom
Received: Relaxation Suite
Usual upgrade wasn't showing on OLCI even 30 mins before arrival. I was getting ready to stir them up when I arrived but was allocated the usual suite without asking. Staff was very apologetic about the new coffee tax but got slugged $3 like everyone else.

 

[JessicaTam]

Property: DT MEL
Booked: King Room
Received: King Room

Was told at check-in hotel is heavily booked and no higher category rooms available. Quick check on the app showed the information was indeed correct.
At least was allocated in one of the HHonors floors, which basically means there are coffee machines in those rooms. For some reason bottles of water at DT are only given at turndown service. Reception will give some at check-in by request.

Diamonds are now offered full buffet breakfast, a welcomed and long overdue enhancement considering that HSW offer their much better buffet complementary since they opened.

That is good news. Was there a coffee tax?

HSW
Booked: King Guestroom
Received: Relaxation Suite
Usual upgrade wasn't showing on OLCI even 30 mins before arrival. I was getting ready to stir them up when I arrived but was allocated the usual suite without asking. Staff was very apologetic about the new coffee tax but got slugged $3 like everyone else.

And that isn't. Particularly as you are a regular.

 

[boomy]

That is good news. Was there a coffee tax?

They have self serve coffee machine in the restaurant. Don't know which beans they use but tastes horrible. Coffee pods in the room were better.

 

[JessicaTam]

They have self serve coffee machine in the restaurant. Don't know which beans they use but tastes horrible. Coffee pods in the room were better.

There used to be a barista machine behind the bar.

 

[Fifa]

Property: Conrad Centennial Singapore
Booked: King Classic Room
Received: President Suite
Rate: 24,000 points plus $127++

I've done it again!
Checked in around 18:40 for one night.
The suite is on one end of the 30th floor - bedroom, huge lounge room, dining room with table that seats 7, kitchen and 1 & a half bathrooms. 3 TVs and the most gorgeous orchid plant on the dining table.
Welcome amenity was a fruit bowl and box of chocolates.

 

[boomy]

There used to be a barista machine behind the bar.

Ah ok, didn't check that one. Will do on my next stay and report back although I'll be surprised if it's free.

 

[Deleted member 29185]

I've done it again!

Have you been busy rubbing a Buddha's belly?

 

[oh_lol]

I've done it again!

Lucky!
Are the rooms still the same, or have they been refurbished?

 

[Jacques Vert]

Property: Conrad Centennial Singapore
Booked: King Classic Room
Received: President Suite
Rate: 24,000 points plus $127++

I've done it again!
Checked in around 18:40 for one night.
The suite is on one end of the 30th floor - bedroom, huge lounge room, dining room with table that seats 7, kitchen and 1 & a half bathrooms. 3 TVs and the most gorgeous orchid plant on the dining table.
Welcome amenity was a fruit bowl and box of chocolates.

Doing it tough......as usual

If this keeps up you will have to change your handle to:





​Madam President