How do Hilton treat you as an Elite?

[QF WP]

Just thought I'd create a thread for this - looking back over the last year, I thought I'd done a thread here as well as on Priority Club.

I'm a Gold member.

Friday, 22 May to Sunday, 31 May (yes, 9 nights)
Property: Hilton Cairns
Room booked: King Room
Rate: Travelzoo $135 package rate (included bottle of red wine)
Received: Upgrade to King Suite, card from GM and the wine, obligatory 2 free water bottles per day

Wednesday, 8 July
Property: Hilton Parmelia Perth
Room booked: King Room
Rate: Award room
Received: Upgrade to King Suite, card from GM and the obligatory 2 free water bottles

Thursday, 9 July
Property: Hilton Adelaide
Room booked: King Room
Rate: Award room
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Saturday, 11 July
Property: Hilton Brisbane
Room booked: King Room
Rate: Met Package (birthday present for Mrs LW, included 2 buffet breakfasts at Atrium Cafe & 2 tickets to Qld Art Gallery for Impressionists Showing from Metropolitan Museum New York - to get some culture)
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Got some more travel to do to Melbourne this Friday, so hoping to fly down Thursday night to sample the new Hilton.

 

[coolumbla]

Still not feeling teh love

Sydney
Gold status ( comped ) but this took me to a "real" gold
Booked king guest
Got king guest
rate 245 govt rate ( -20%)

water didn't turn up

Breakfast is still good!

does anyone else think teh hilton internet is weird? Wont let me log on multiple sites at once whereas teh hotel in Lithgow did ( not a hilton)

And i still cant get the down button on any of the remotes to work!

 

[straitman]

does anyone else think teh hilton internet is weird? Wont let me log on multiple sites at once whereas teh hotel in Lithgow did ( not a hilton)

Some hotels allow multiple log on's and some don't.

 

[Deleted member 29185]

does anyone else think teh hilton internet is weird? Wont let me log on multiple sites at once whereas teh hotel in Lithgow did ( not a hilton)

I'm currently on via Hilton and have numerous pages open and we have two devices connected.

 

[TonyHancock]

I'm currently on via Hilton and have numerous pages open and we have two devices connected.

I can't recall ever having a problem. I normally have four devices too.

 

[jetlagger]

I'm currently on via Hilton and have numerous pages open and we have two devices connected.

Please extend your usual entertaining update of your Hilton experience.. Look forward to it...

 

[kenny_ngcw]

Hilton Parmelia Perth
2 nights stay @ $115 per night (Advanced Purchase)
Booked Queen Hilton
Upgraded to King Hilton Deluxe (double upgrade)
Excellent customer service by Front Desk Manager, Andreas

 

[Deleted member 29185]

Please extend your usual entertaining update of your Hilton experience.. Look forward to it...

Consider it done. For a change, I'm back at HSP for the GC show day so my spiel is here!

 

[jetlagger]

Consider it done. For a change, I'm back at HSP for the GC show day so my spiel is here!

Cheers..

 

[Flashback]

Off thread topic, but Flashback, care to share your restaurants? I'm in Berlin for a few days in October staying at Berlin Hilton. Thanks.

Imbiss W is one, 1 stop or so from Alexanderplatz. Can get there on the U2 line from Stadtmitte.

Hilton Parmelia Perth
2 nights stay @ $115 per night (Advanced Purchase)
Booked Queen Hilton
Upgraded to King Hilton Deluxe (double upgrade)
Excellent customer service by Front Desk Manager, Andreas

Gold or Diamond?

 

[kenny_ngcw]

Hi Flashback,

Hilton Gold, no exec lounge here though :-(
Excellent breakfast spread, with decent variety of Asian options considering an Australian hotel.
Nice warm outdoor heated pool, and decent well equipped small gym.

Hilton Parmelia Perth
2 nights stay @ $115 per night (Advanced Purchase)
29 Aug - 1 Sept
Booked Queen Hilton
Upgraded to King Hilton Deluxe (double upgrade)
Excellent customer service by Front Desk Manager, Andreas

 

[trblvb]

Status: Gold
Hilton Surfers Paradise (special occasion – anniversary)
1 night stay $249 (Great Getaway)
Booked King Hilton Executive
Got Twin Hilton Executive (Wife was not happy)
Had to speak to Duty Manager who was not at all helpful or apologetic – he said "I’ll have someone up to your room soon to zip up the beds”. And that’s what they did.
Just come back from European holiday mostly staying at Hiltons (eleven in total) – Surfers Paradise Hilton would rate bottom of the list.
Last time for me at this Hilton.

 

[Deleted member 29185]

Status: Gold
Hilton Surfers Paradise (special occasion – anniversary)
1 night stay $249 (Great Getaway)
Booked King Hilton Executive
Got Twin Hilton Executive (Wife was not happy)
Had to speak to Duty Manager who was not at all helpful or apologetic – he said "I’ll have someone up to your room soon to zip up the beds”. And that’s what they did.
Just come back from European holiday mostly staying at Hiltons (eleven in total) – Surfers Paradise Hilton would rate bottom of the list.
Last time for me at this Hilton.

Your anniversary and they gave you a twin! :shock:

Did you discretely let them know about the special occasion? If so, any surprise? The few times we've had special occasions there, a bottle of bubbly has been left with a nice card.

Sorry to hear it was a disappointing stay.

 

[trblvb]

Your anniversary and they gave you a twin! :shock:

Did you discretely let them know about the special occasion? If so, any surprise? The few times we've had special occasions there, a bottle of bubbly has been left with a nice card.

Sorry to hear it was a disappointing stay.

No they didn't know and no 'Surprises' apart from walking into the room and seeing the twin beds...

 

[Princess Fiona]

Status: Diamond
Property: Parmelia Hilton PER
Date: 29th Aug - 1st Sep
Booked: Queen Guest Room Great Getaway $288
Received: King Deluxe Plus

First stay at this hotel and was quite happy overall with it. Ye Olde Worlde decor not to my taste but the suite was massive and reasonably quiet.
Very cute amenity gift in my room on arrival, it was my birthday and there was a full size bottle of bubbly on ice with a mini red bottle, choccies, fruit and a handwritten card.
Great location and would be happy to return.

 

[beardoc]

Status: Diamond
Property: Parmelia Hilton PER
Date: 29th Aug - 1st Sep
Booked: Queen Guest Room Great Getaway $288
Received: King Deluxe Plus

First stay at this hotel and was quite happy overall with it. Ye Olde Worlde decor not to my taste but the suite was massive and reasonably quiet.
Very cute amenity gift in my room on arrival, it was my birthday and there was a full size bottle of bubbly on ice with a mini red bottle, choccies, fruit and a handwritten card.
Great location and would be happy to return.

I believe you were there for a particular teaching reason. A pity - I was asked to do it, and then they cancelled me as they found a local instructor. We could have been teaching on the same course!

 

[Princess Fiona]

I believe you were there for a particular teaching reason. A pity - I was asked to do it, and then they cancelled me as they found a local instructor. We could have been teaching on the same course!

Correct, that's a shame as we had a big night Fri with TheWinchester, Bundy Bear and Emily Howard
There is no truth whatsoever to the rumour that I slept in the next day and turned up 5 minutes prior to the commencement of the Initial Assessment Scenarios

 

[boomy]

Status: Diamond
Property: Hilton Perth
Date: 30 Aug - 2 Sep
Booked: Queen guest room at $115 per night
Received: King deluxe

So many kind words I have to say about this hotel. The front desk service was great and the concierge very helpful. The room was large, bathroom spacious and balcony is always a nice bonus.
This hotel has style, I loved the lobby, the lifts, the decor, all very nice.
The breakfast at the restaurant was great. Very good selection of Asian food and the staff were all very nice all the time. My eggs Benedict were made to perfection and my missus loved her omelette as well.
When I asked for a late checkout I got the answer: what time did you have in mind sir? That's exactly the kind of answers I like to get

If I must point one fault, it will be the lack of an executive lounge. It didn't bother us at all because we don't come to Perth very often and we were more then happy to catch up with old friends and try the local restaurants.
All in all, we had a perfect stay and can't wait for the next visit.

 

[Deleted member 29185]

Status: Diamond
Property: Parmelia Hilton PER
Date: 29th Aug - 1st Sep
Booked: Queen Guest Room Great Getaway $288
Received: King Deluxe Plus

Status: Diamond
Property: Hilton Perth
Date: 30 Aug - 2 Sep
Booked: Queen guest room at $115 per night
Received: King deluxe

Thanks for the reports. Maybe I need to put this hotel back on my list.

One question that does pop up when I look at both of your bookings, is that you both had very similar bookings....both diamond, same hotel, same dates, same booked room, similar upgrade, yet boomy received a much better rate (a fabulous rate given it's Perth). May I ask boomy, what the rate basis was (sale, AAA etc) and was it last minute or plenty of advance notice?

BTW.......Happy Birthday Princess Fiona! :mrgreen:

 

[DeKa]

I'm staying at Hilton Parmelia in early October at a rate close to boomy's so I'll report back. I'm only Gold though.

 

[Cynicor]

So did I just miss a PER meetup or something. Seems like everyone was here this weekend!
On 3 stays at the Parmelia I haven't yet been upgraded as a diamond, so it is good to see others getting something at least.