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Holidays thrown into chaos after AirAsia cancels direct Bali flights

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whatmeworry

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Hopefully nobody on the forum caught out by the cancellation of the direct flights to Bali.

Holidaymakers have had travel plans thrown into disarray after budget airline AirAsia X cancelled direct flights from Melbourne to Bali with only days' notice.
The Malaysian airline was forced to cancel the flights after it failed to gain approval for the new route, which was due to start on December 26, from Australian and Indonesian aviation authorities.
Passengers received text messages on Christmas Day notifying them that flights from Boxing Day onwards had been cancelled and they would instead be flown to Bali via Kuala Lumpur, Malaysia.
Holidays thrown into chaos after AirAsia cancels direct Bali flights
 

Himeno

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How is it "chaos" when they are still getting there? It's just a reroute.
 

mannej

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How is it "chaos" when they are still getting there? It's just a reroute.
I would be livid if they left it this late to notify me of such a change. Considering the lateness of the changes it is more than understandable that there would be a number of affected pax whose plans are now thrown into chaos through no fault of their own.
 
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whatmeworry

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How is it "chaos" when they are still getting there? It's just a reroute.
Considering some people would have pre-paid accommodations, transfers and a 6 hour flight becoming a 14 hour flight. In the article some people were missing weddings.

I wonder if anybody missed onward connections.
 
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Yes it would be just 'chaos' to those affected - what seems to be missed over and over here on AFF is that so many of the 'have nots' in our society are those why fly LCCs on their annual hols - so many battlers scrimp and save throughout the year to enjoy a year end break - in most cases only 1 hol / year - so sad if they have their hols disrupted like this.
 

Timba-Jet

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Why would anyone fly an LCC for a wedding?!?
Same as why someone would fly an LCC for a non-wedding trip.... in the eyes of that person it may offer the best value and/or scheduling.

Now planning to attend a wedding within less than 12 or even 24 hours after schedule arrival time is another question.
 

Cynicor

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A lot of people book weddings for Friday night to save money. It's kind of inconvenient if they also want to make it somewhere out of the way like Bali or Phuket or out bush.
 

MEL_Traveller

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This is another example where an EU261 equivalent would be useful in Australia.

Sure it wouldn't necessarily get the passengers to their destination on time*, but mandatory compensation would help cover the costs of any lost accommodation.


*it might help one person out of a couple get to a wedding if 2x$600 was paid in compensation - 1 pax could buy a walk up fare on another airline to make it.
 

kpc

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Also shows the danger of booking flights 'subject to government approvals'
I suspect that the average punter would not have appreciated this finer point...I suspect most travellers would understandably assume that if an airline was selling flights, the flight is going ahead. Maybe legislation should be introduced that airlines can't sell flights until government approvsl hs been obtained.
 

MEL_Traveller

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I suspect that the average punter would not have appreciated this finer point...I suspect most travellers would understandably assume that if an airline was selling flights, the flight is going ahead. Maybe legislation should be introduced that airlines can't sell flights until government approvsl hs been obtained.
I agree.

How many times have we seen 'subject to government approval'? And I've never heard of a flight being canceled before.

I quite sure some folk thought 'subject to government approval' meant that the government had approved the safety and operations of the aircraft.

There needed to be a huge disclaimer on the page saying not 'subject to approval' but rather 'these flights have not been approved'.
 

Mattg

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Anyone know why the flight hasn't been approved yet?

I suspect that the average punter would not have appreciated this finer point...I suspect most travellers would understandably assume that if an airline was selling flights, the flight is going ahead. Maybe legislation should be introduced that airlines can't sell flights until government approvsl hs been obtained.
I agree that in theory this is a good idea, but sometimes it can take a long time before approval is granted, and waiting until such a time might mean the airline only has a very short window to sell seats on the flight.

I guess it works both ways though - shouldn't the government be made to also approve/disapprove sooner? Finding out the day before that a flight has not been approved is not ideal at all.
 
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