Hilton Honors Macquarie Platinum Card

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a quick call and the annual fee was halved, $147.5 instead of the $295
I just rang them to reduce / waiver the annual $295 fee...they refused :(
 
I just rang them to reduce / waiver the annual $295 fee...they refused :(
My strategy was to say I didn't find value in this card and I wanted to cancel it, they transferred me to another department (retentions i think)and they offered me the reduced annual fee. When I called, I had already been charged the fee. Maybe you could call and try again? With a different rep, you might succeed.
 
My strategy was to say I didn't find value in this card and I wanted to cancel it, they transferred me to another department (retentions i think)and they offered me the reduced annual fee. When I called, I had already been charged the fee. Maybe you could call and try again? With a different rep, you might succeed.
Thanks for the reply. I tried your strategy even saying I was going to cancel as I didn't use the card much...they put me through to the Retentions team, who put me on hold, but then came back and said they won't waive / reduce the fee. :( ps tried last year as well, with no success either!
 
Anyone one know whether the international transaction fee that is charged when you use the card OS counts as eligible spend towards the $12000 spend required for the free reward night? I spent $12029 in the card year but if you take off the international transacton fees I woould be below $12000 :(
 
Anyone one know whether the international transaction fee that is charged when you use the card OS counts as eligible spend towards the $12000 spend required for the free reward night? I spent $12029 in the card year but if you take off the international transacton fees I woould be below $12000 :(

Maybe check to see if you earned hh points for the fees? If you earned points then it would be strange if they don't give you the certificate
 
Maybe check to see if you earned hh points for the fees? If you earned points then it would be strange if they don't give you the certificate
Just checked my statements more closely...I don;t think I got HHonors pts for the international transaction fees :( :(...so looks like International transaction fees don't count towards the $12000 spend....so annoying as I could have easily put another $100+ on the card...expensive lesson learnt :(
 
that is something good for everyone to know. However why didn't you spend a little more when you didn't receive the certificate? btw my "renewal certificate" format has changed and i almost mistaken it for one of those hilton promotions. You might want to look through your emails again. Old certificate;
Screen Shot 2018-03-28 at 8.44.19 pm.png

New certificate;
Screen Shot 2018-03-28 at 8.42.51 pm.png
 
I only realised that i didn't get my reward certificate a couple of days ago....I think it is too late now to spend more as i'm beyond the 12 months now....my annual membership fee has just been charged and i usually get the reward certificate sent at the same time!


edit: FWIW just bought a $200 (-5%) GC online so shall see what happens!
 
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I guess the everyones mmv.. but I completely fail to see the value in paying for this card.
I'm happy to use it when it suits, and as long as it remains free it will remain in my wallet..
otherwise….. it will go where the woolies card is going……………..snipsville…..
 
I guess the everyones mmv.. but I completely fail to see the value in paying for this card.
I'm happy to use it when it suits, and as long as it remains free it will remain in my wallet..
otherwise….. it will go where the woolies card is going……………..snipsville…..
$147.5 i'm paying for a $400-$600 night certificate that I've used 3 years in a row now. Also I received 2 certificates last year for some reason. No brainer for me. Also easiest diamond status for the non business travellers.
 
But aren't you already HH Gold? So, maybe you would know a bit about the HHonors program? ;);)

I used to be lol. A long time ago but forgotten haha. I only know if gives me breakfast...
 
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There's a few spare H's in there :)

Not sure that I ffffffollow.

Edit: I know that they put 2 x H's in their phone number. ;) Call 1-800-HHONORS (+1-800-446-6677) 24 hours a day.
 
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