AFter checking my account, and changing passwords, I rang to find out what they were on about.
Said there was a 0 point redemption when they added the certificate.
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I had an on-line chat with HHonors who advised that it isn’t visable in App or apparently online either. I thought I’d been hacked. Poor correspondence email which gave no clear indication of real intent.Cheer for this info - i was a little concerned about that redemption alert email but couldn't see any changes in my account.
I’ve saved the chat transcript just in case I'll ever needed it to argue with HIlton.
I've got the same issue as others. Only diamond till 2020 and missing points from the last statement
What another free night certificate for the card being discontinued or for meeting the min spend?Has anyone received their free night reward certificate yet? They said it would be sent this month.
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