Help Lindsay's father, on SAA

Discussion in 'Airline Frequent Flyer Programs' started by QF WP, Mar 2, 2006.

Thread Status:
Not open for further replies.
Welcome to Australia's leading independent Frequent Flyer and Travel Resource!
(Click HERE for a welcome message from our founder.)

Our site contains tons of information that is guaranteed to improve your travel experience. Be it tips on how to fly in First/Business at a reduced cost, smart ways to earn more points, the best way to use your points, cheap deals, hand-picked hotel recommendations, detailed trip reports.

We hope you find the information useful and decide to join our online community.

Joining AFF is fast, simple and ABSOLUTELY FREE - so why not join now by clicking on the JOIN NOW button, and take immediate advantage of these great BENEFITS.

    
Once registered, this box will disappear freeing up more space on your screen!
And you will see fewer advertisements :)

  1. QF WP

    Moderator

    Jun 20, 2002
    14,730
    6,543
    15
    Brisbane
    Flight Map:
    View my flight map
    Twitter:
    Facebook:
    Linkedin:
    My father is going over to the Australian's cricket tour of South Africa, on a guided tour (Terry Alderman, the past Australian test player is the tour leader). He missed out getting onto the tour guided by Kerry O'Keeffe.

    Ticket is part of a group booking, on SAA ticket stock:

    08/03/06 QF767 BNE/PER (G)
    09/03/06 SA281 PER/JNB (S)
    09/03/06 SA579 JNB/DUE (Y)
    11/03/06 SA554 DUE/JNB (Y)
    14/03/06 SA337 JNB/CPT (Y)
    22/03/06 SA322 CPT/JNB (Y)
    25/03/06 SA7700 JNB/SYD (S)
    26/03/06 QF536 SYD/BNE (G)
    Advertisement



    Fare basis on SAA sectors are:

    SA281 PER/JNB (S), SA322 CPT/JNB (Y), SA7700 JNB/SYD (S): SL1GRP
    SA579 JNB/DUE (Y), SA554 DUE/JNB (Y), SA337 JNB/CPT (Y): HAUSPL

    Now, the QF sectors I have been able to locate QF's reloc and tried to upgrade him to J, no luck yet as full flight, but I'll be checking every day and taking him to the BNE QC and looking for an On Departure upgrade (so no help needed on those sectors).

    But rather than see a whole lot of flights not collect points (he's a mere Bronze QFF, not a QC member), I was thinking firstly to try and get him on the QF codeshare flight numbers. Unfortunately, couldn't get QF codeshare flights, as it's a group booking. No go said the TA. Also she said they have been booked in non mileage earning fare buckets - as I know nothing about SAA Voyager, don't know whether she's telling stories...so I decided to check out for myself.

    So with all the SAA flights, is it worth crediting them to a SAA Voyager FF account. It's a pity that the flights aren't after SAA join *A, but I hope that perhaps they might be able to be used in the future on *A flights (well, Air NZ flight to New Zealand or South-West Pacific perhaps, it's not as if there'll be a lot of points collected).

    What are his (best) options??

    Actually, just found hidden deep in the Voyager rules:

    So this may rule out SAA Voyager FFP. Are there any other FFP's that will credit the mileage (even at a discounted value)??

    Now just checked out bmi, and it seems that they do credit these fares:

    Code:
    other airline partners x3.0 miles x2.0 miles x1.5 miles x1.0 miles         x0.5 miles x0.25 miles 
    South African Airways      f,a         j,c,z       -     y,m,k,h,s,b,q t,     v,l,x      - 
    so bmi Diamond Club looks OK. What do others think??
     
  2. Kiwi Flyer

    Kiwi Flyer Senior Member

    Sep 24, 2004
    5,453
    4
    0
    Very doubtful. If SAA wont credit to its own program then no other program with SAA as a partner will credit it, for the simple reason they wont get paid by SAA for the miles.
     
  3. JamesF

    JamesF Intern

    Apr 15, 2005
    62
    0
    0
    SYD
    United?

    Lindsay, you could maybe credit to UA - they say they credit S and Y fares on SAA at 100%. Then 20,000 miles gets a free trip to NZ. Might be worth looking at.

    Link to UA is here:

    http://www.united.com/page/article/0,6722,51396,00.html

    Good luck
    James
     
  4. Kiwi Flyer

    Kiwi Flyer Senior Member

    Sep 24, 2004
    5,453
    4
    0
    Sorry I should have spelled it out more clearly. Most if not all FFPs exclude earning from travel industry and certain consolidator fares. This supercedes any earning based on booking class.

    If SAA wont credit it to Voyager then I think you will have to be very lucky to get it credited to any other FFP.
     
  5. QF WP

    Moderator

    Jun 20, 2002
    14,730
    6,543
    15
    Brisbane
    Flight Map:
    View my flight map
    Twitter:
    Facebook:
    Linkedin:
    Thanks JamesF and Kiwi Flyer. Hmmm, some very interesting answers giving much food for thought, along with Aisle Seat H's:

    Lots to think about, with not much time. Going to make the call to SAA Voyager first, but my gut feeling is to credit to QF (miles are more important than status), unless he can credit to UA and somehow do a "family transfer" of points to my brother's UA account (see his thread). There they would be of better use. My dad's not likely to fly *A and one free trip to NZ won't help (my mother won't be happy :D)
     
  6. QF WP

    Moderator

    Jun 20, 2002
    14,730
    6,543
    15
    Brisbane
    Flight Map:
    View my flight map
    Twitter:
    Facebook:
    Linkedin:
    True, however there isn't anything in the tour code box on the ticket...oh, decisions, decisions
     
  7. QF WP

    Moderator

    Jun 20, 2002
    14,730
    6,543
    15
    Brisbane
    Flight Map:
    View my flight map
    Twitter:
    Facebook:
    Linkedin:
    Update: Well, finally decided it was best to get whatever he could through on his QFF account (mileage more important that a non-existent increase in status with these flights).

    The BNE/PER flight posted perfectly - the next day. But still waiting for any of his SAA flights to post - I suspect will take 10 days but at what point do I follow up. Anybody had experience with how long it takes for SAA flights to post to their account??

    Saw the old man and my uncle in Foxtel coverage of the 2nd One Day match, but only saw a quick shot (of the tour group) in the last OD match, so not enough time to pick them out.

    Well at least we know they arrived safely - not that he's rung home to advise his wife that he was okay :roll: :?
     
  8. QF WP

    Moderator

    Jun 20, 2002
    14,730
    6,543
    15
    Brisbane
    Flight Map:
    View my flight map
    Twitter:
    Facebook:
    Linkedin:
    Update #2:

    On his return, he had misplaced most of his SAA BP's, other than his return JNB/SYD flight (because it was a codeshare flight, on QF metal, with QF boarding passes showing {sold as SA7700} and he had just flown it). After admonishing my father for his oversight, he emailed QF on 3 April (well, I did really :wink:) as most of the SAA sectors hadn't posted:

    As expected, his QF metal BNE/PER & SYD/BNE flights posted automatically. On Tuesday, his JNB/SYD flight posted (apparently automatically):

    04 APR 06 SA 7700 ECONOMY 25MAR06 JOHANNESBURG/SYDNEY 6,846 - - 6,846 0
    28 MAR 06 SA 322 ECONOMY 22MAR06 CAPE TOWN/JOHANNESBURG 790 - - 790 0
    26 MAR 06 QF 536 ECONOMY 26MAR06 SYDNEY/BRISBANE 468 - - 1,000 10
    09 MAR 06 QF 767 ECONOMY 08MAR06 BRISBANE/PERTH 2,244 - - 2,244 20

    The reply from QFF service Centre received today was eye opening:

    Now that has left me wondering whether this means (see bolded comment) a change in QFF's position, in that QF may be be able to credit FF points for those sectors on partner airlines or even QF metal (whereas previous my understanding is that they would only follow up and agree to credit where you did retain your BP as proof)??

    I'm looking forward to seeing if SAA will be able to confirm that my father took the flights and whether QF will credit him points...PER/JNB would be nice, not as worried about the internal sectors as much (not that many points)..
     
  9. QF WP

    Moderator

    Jun 20, 2002
    14,730
    6,543
    15
    Brisbane
    Flight Map:
    View my flight map
    Twitter:
    Facebook:
    Linkedin:
    Well, with no copies of BP's to assist the confirmation process (but a copy of his paper ticket), QF and SAA have come through on crediting the points:

    18 APR 06 SA 281 ECONOMY 09MAR06 PERTH/JOHANNESBURG 5,159 - - 5,159 0
    18 APR 06 SA 579 ECONOMY 09MAR06 JOHANNESBURG/DURBAN 312 - - 312 0
    18 APR 06 SA 554 ECONOMY 11MAR06 DURBAN/JOHANNESBURG 312 - - 312 0
    18 APR 06 SA 337 ECONOMY 14MAR06 JOHANNESBURG/CAPE TOWN 790 - - 790 0


    So all sectors posted...kudos to QFF and SAA (perhaps this restores some of the faith I have lost with them recently :eek: ).

    Now I can send him away again ... but on an award ticket :D ;) :p
     
Loading...

Share This Page