Having to call Qantas for things that should be possible online

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It looks like the "please do not call us if you're not travelling in the next 24 hours" notice has finally been removed from the top of the Qantas website today.
 
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Mattg said:
It looks like the "please do not call us if you're not travelling in the next 24 hours" notice has finally been removed from the top of the Qantas website today.
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Did they replace it with one that just says "Please do not call us."?

So I wonder if this means they're no longer experiencing higher than normal call volumes and no more ridiculous wait times of several hours? :rolleyes:
 
Daver6 said:
So I wonder if this means they're no longer experiencing higher than normal call volumes and no more ridiculous wait times of several hours? :rolleyes:
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I doubt it. Perhaps they figured that keeping that message up for over a month was getting a bit tiresome.
 
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rekeno said:
I called a few times in past week, every time was connected within 2 minutes, so thumb up!
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Same here, on the Platinum line. Also, thankfully, no routings to Manila lately- those were totally doing my head in at the start of the pandemic.
 
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