Having to call Qantas for things that should be possible online

Mattg

Enthusiast
Joined
Aug 21, 2011
Messages
11,253
Solutions
14
Points
1,545
It looks like the "please do not call us if you're not travelling in the next 24 hours" notice has finally been removed from the top of the Qantas website today.
 

Daver6

Senior Member
Joined
Dec 31, 2011
Messages
7,057
Solutions
6
Points
1,325
Qantas
Platinum
Virgin
Red
It looks like the "please do not call us if you're not travelling in the next 24 hours" notice has finally been removed from the top of the Qantas website today.

Did they replace it with one that just says "Please do not call us."?

So I wonder if this means they're no longer experiencing higher than normal call volumes and no more ridiculous wait times of several hours? :rolleyes:
 

Mattg

Enthusiast
Joined
Aug 21, 2011
Messages
11,253
Solutions
14
Points
1,545
So I wonder if this means they're no longer experiencing higher than normal call volumes and no more ridiculous wait times of several hours? :rolleyes:

I doubt it. Perhaps they figured that keeping that message up for over a month was getting a bit tiresome.
 

Berlin

Established Member
Joined
Mar 31, 2011
Messages
2,001
Points
580
I called a few times in past week, every time was connected within 2 minutes, so thumb up!
Same here, on the Platinum line. Also, thankfully, no routings to Manila lately- those were totally doing my head in at the start of the pandemic.
 
Get paid up to 25% in real cash from your everyday purchases from leading companies such as Virgin Australia, Booking.com, Coles, Apple, Microsoft and much more. Free to join and no catches!

AFF Supporters can remove this and all advertisements

Top