Hmmm, in that case, if I was Cove I would phone up yet again, just to be sure...
Am I the only one who doesn't quite trust these people any more?
The New and Enhanced Erica :mrgreen:
What wa the $ cost? Was it within the range you expected? That may give an indication if it was ticketed correctly.All of my Any Seat bookings have previously posted as such. I am hoping this new one is a new bit of IT enhancement but it caused me to have to call about the @.
Maybe New but can't possibly be Enhanced in QF-speak because it resulted in an improvement for the user.
So credit where credit is due: The New and Improved Erica :mrgreen:. And seemingly more than 'Marginally' so, too .
All of my Any Seat bookings have previously posted as such. I am hoping this new one is a new bit of IT enhancement but it caused me to have to call about the @.
What wa the $ cost? Was it within the range you expected? That may give an indication if it was ticketed correctly.
It was 42,000 points and no cash.
It looks like all my previous ASA's "QANTAS & JETSTAR ANY SEAT AWARD 1 ADT" no "@" to be seen anywhere
06 JAN 14 | QANTAS & JETSTAR ANY SEAT AWARD 1 ADT REF xx_xx_ | - | - | - | -273,742
| - |
06 JAN 14 | QANTAS & JETSTAR ANY SEAT AWARD 1 ADT REF xx_xx_ | - | - | - | -118,903 |
Two bookings that I made on 6 January show both:
06 JAN 14 QANTAS & JETSTAR ANY SEAT AWARD 1 ADT REF xx_xx_ - - - -273,742 - 06 JAN 14 QANTAS & JETSTAR ANY SEAT AWARD 1 ADT REF xx_xx_ - - - -118,903
The '@' is the footnote tag:Points deduction is inclusive of applicable surcharges, fees and taxes (including fuel and insurance surcharges)
In light of that, Cove, I really really think you should call QF back one more time...
PM me if you need some clues where to look...
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Unfortunately "shintaro10x has exceeded their stored private messages quota"...
Unfortunately "shintaro10x has exceeded their stored private messages quota"...
He's a hoarder
OK I will call them for a third answer on my son's booking.
Looks like the @ is nothing to do with a marginal any seat.
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I am having the booking fixed this evening and it will be 17K additional points to get a real UBPASROW Marginal Any Seat on the same flight. Was 42K and now 59k and a bit.
Yes I was misled twice so forget the @ symbol and try to get Tasmania when you call 1 300 366 587 to do the booking.
My advice to others is to read the post when the points are deducted from your account and if it does not say Any Seat it has been handled incorrectly.