I booked a JASA a few days back one way from MEL - HKG for Feb 22 next year. Lady who took the call was pleasant to deal with, but was a little disappointed that she was told by her supervisor that I should book online with Points + Pay. The lady indicated she didn't think that was quite right and when I suggested she should read ROQ 7740 suddenly everything fell into place and we were booked. Really wanted to go MEL -> SYD -> HKG and have a chance of upgrading to F on the A380, but there is no Classic award availability at all for that day out of SYD, and was told they could only request opening up a seat on those flights if a request for a Classic award was put in.
Might have a crack at doing SIN - MEL in J with upgrade to F. Never flown F before, was hoping to treat the missus for our wedding anniversary.