Has anyone been able to permanently request not being allocated an exit row seat?

[RSD]

Because I suffer from really bad industrial deafness (can't properly hear someone talking to me when there is a lot of background noise or in a crowded place where people are all talking such as a pub) I decline exit row seats when the system allocates them to me (as I wouldn't be able to hear crew instructions in an emergency).

The problem that I have now is that as a WP on the Q400 flights to and from NW Tassie I seem to always get allocated an emergency row seat in either row 1 or 2, and then when I opt out of that when I do online check-in it then allocates me a seat way down the back of the plane.

Has anyone been able to get "don't allocate to an emergency row seat" added to their profile at Qantas?

 

[BenP]

I'm guessing you have already tried but have you emailed QF directly.
As you said have said you will be moved anyway so I'm sure there has to be something they can do on their systems

 

[ausfox]

As a WP can't you select the seat when you book?

 

[RSD]

As a WP can't you select the seat when you book?

Not on QantasLink Q400 seats unfortunately no - those flights don't allow seat selection for some reason.

 

[Quickstatus]

I think call Qantas and ask them to annotate your FF profile

 

[RSD]

I'm guessing you have already tried but have you emailed QF directly.
As you said have said you will be moved anyway so I'm sure there has to be something they can do on their systems

Well it seems that there is no such functionality in the system according to the call centre - the only options are the forward or rear and window or aisle seating preferences that you can select in your frequent flyer profile. Have filled in a customer care form thingy asking them to look into it, and while I was at it I also did a please fix request for the fact that you can't select BWT in the timetables section of the website - even though they have been flying into and out of BWT daily for more than a year now.

Post automatically merged: Today at 4:59 PM

I think call Qantas and ask them to annotate your FF profile

It seems that they don't have the functionality to do that!

 

[Aeryn]

I dont have your concern but would love to opt out of exit row because i hate having to put my personal item in the overhead bin.

 

[RSD]

I dont have your concern but would love to opt out of exit row because i hate having to put my personal item in the overhead bin.

It is sounding like they might have to create an additional drop down menu box for exit rows in the personal preferences page - I will post an update when I hear more from them.