Good News! Pyjamas on (almost) all Qantas international flights in J!

[Daver6]

Lots of people don’t think you need PJs for a daytime flight. So they're not missing anything. Anyone that wants them can either ask, or unfortunately they miss out if they don’t know

So those people who don't need them just don't accept them when they're offered. The key point is good service is offering the advertised product.

 

[blackcat20]

Except on ANA. and JAL where the PJs are on loan only, and are collected at the end of the flight (and reused). So a first time flyer on QF instead of JL may not know they can take the PJs home.

Lots of people don’t think you need PJs for a daytime flight. So they're not missing anything. Anyone that wants them can either ask, or unfortunately they miss out if they don’t know


And if I had a dollar for every time I read a blog where the person didn’t know they were available on request, or I ask a friend if they got a kit and their reply is ‘none were offered’!

I missed wearing mine on JAL as I fell asleep, they bagged them up and handed them to me as I exited the plane.

 

[RooFlyer]

Lots of people don’t think you need PJs for a daytime flight. So they're not missing anything. Anyone that wants them can either ask, or unfortunately they miss out if they don’t know

Or, the FAs on this full priced, ‘full service’ airline, when the CSM comes around to give a greeting might say “ pyjamas are available if you would like them”.

That would seem to satisfy those who would like a pair and those who would not. Similar to when they say “are you dining with us today?” Offer the choice.

 

[flyingfan]

I can see why offering something might lead to time and product wastage if lots of people 1) accept but don't use it or 2) decline. IMHO I'm happy with the SQ message (which was easy for me to find) that extras are available on request, with specifics. That's a happy medium for me - reduce wastage and associated costs and be clear what I can get. My personality type is such that I'll even avoid using the call bell most of the time, even when some FAs say it's there to be used.