beardoc
Established Member
- Joined
- Jul 13, 2005
- Posts
- 1,651
- Qantas
- Platinum
I have just completed a *A RTW fare which was going to give my partner and myself 25000 UA miles each. I booked through a travel agent and quoted our UA Mileage Plus tickets, and then found that they had "stuck" in our reservation for all the UA flights, but not for the Air Canada or the Singapore Airlines Flights.
Amazingly, after doing online checkin with Singapore from LHR-SIN-SYD, and quoting my UA numbers on the online checkin again, I landed in SIN and discovered that my UA numbers STILL had not been added to the booking.
Now I find that because it's a Singapore Airlines Flight, I have to send in the E-Ticket receipt from my travel agent, along with the boarding passes, and a letter, and THEN they take 90 days to credit them. As I was going to be going back to the US on UA this December, this means I won't have Premier Status (which I would have if they did credit the flight), and therefore won't get the Economy Plus seating on the SYD-LAX flight. Discussions with the Mileage Plus representative on the phone led to nothing - he said that I would have to wait for Singapore Airlines to confirm after I sent in documentation and there was no way to speed it up.
Is it always this clunky with Star Alliance and frequent flyer programs? Do others have problems with their UA numbers "sticking" in their bookings? And is it this painfully slow to get uncredited flights credited to your account?
Amazingly, after doing online checkin with Singapore from LHR-SIN-SYD, and quoting my UA numbers on the online checkin again, I landed in SIN and discovered that my UA numbers STILL had not been added to the booking.
Now I find that because it's a Singapore Airlines Flight, I have to send in the E-Ticket receipt from my travel agent, along with the boarding passes, and a letter, and THEN they take 90 days to credit them. As I was going to be going back to the US on UA this December, this means I won't have Premier Status (which I would have if they did credit the flight), and therefore won't get the Economy Plus seating on the SYD-LAX flight. Discussions with the Mileage Plus representative on the phone led to nothing - he said that I would have to wait for Singapore Airlines to confirm after I sent in documentation and there was no way to speed it up.
Is it always this clunky with Star Alliance and frequent flyer programs? Do others have problems with their UA numbers "sticking" in their bookings? And is it this painfully slow to get uncredited flights credited to your account?