*GenYs make more descions every year than the babyboombers have made in their entire lives. They can multi-task like no other and are the first generation demanding things their way. This has a huge impact on businesses because it means that "marketing" to GenY doesn't work because the branding isn't there like previous generations were exposed to through TV,radio,magazines etc...
I dunno. My direct experience of folks younger than my good self (I am sitting between Y and X) has been within the postgraduate environment of a major Australian university. Admittedly, a small sample size, but I was personally surprised to find these friendly amenable good folk were:
- generally lacking in developed powers of critical thinking
- had low levels of general knowledge (world politics, current affairs, history, etc)
- low interest in/capacity to question orthodoxy
Of course this may have reflected declining standards in schools/undergraduate education. Without meaning or wanting to being I found myself as an unofficial mentor to many.
My other direct experience was working as a contractor in a major telco which adopted an emphasis of employing young folk preferentially. Sitting in HR in an open plan office I worked out that the good HR recruiting folk were mostly under 30 and had no concept of the value that someone a little older (>30!) could bring to the business. They kept employing folk in their own image, people they felt they could relate to and felt safe with. The general lack of awareness of professionalism was stark - IMHO that particular company would do better employing a number of folk better experienced in life and business to foster a little more judgment, wisdom, etc. At it stood, there were only two or three people over 40 in the whole organisation.
As far as demaning things their way is concerned, please consider that Gen Y are lucky. No obligatory national service, no world war to endure, no great depression to survive (although the current crisis may offer many surprised yet), no living on the edge as pioneers in a new land, whilst enjoying antibiotics MRIs and botox on tap and the promise of a sizeable inheritance from a previous generation that had to work hard and save their cash to rebuild after WW2. Adapting to a world in financial crisis may be the first big challenge for many seduced by easy credit and an expectation of entitlement.
I wouldn't confuse multi-tasking with the allure of the six second sound bite. Everything has been dumbed down over the last few decades, the high school curriculum, entry standards to university, whilst any media needs to be emasculated to the point of idiocy to allow the poorly wired grey matter to assimilate the most basic of information.
Marketing and branding are continuing to develop apace, suggesting that any claim that Gen Y are not completely obsessed with brand, self image, etc to require careful scrutiny.
