Flight Upgrade Request - How do I know?

Status
Not open for further replies.
S

Sequel

Member
Joined
Aug 30, 2005
Posts
482
Tried to request an intl upgrade using points. Followed the links, request upgrade - check box for conditions - submit. Have had a look today and it still gives me the option to upgrade the flight, there doesn't seem to be any indication that I have requested the upgrade. Is this normal? Or should I request upgrade again?
 
From manage my bookings, click on the upgrade flight button. It should then list all of your current bookings and show if an upgrade request has been submitted, or if not available due to class booked.
 
When I do that, next to the flight I m trying to upgrade, it still has the "request upgrade" button (which I have pressed twice and followed the process).
 
Click on the Upgrade link and it will show all the flights in the booking along with an action like to the right.

IIRC, If an upgrade has already been successfully requested, the action will read something like "Cancel Upgrade".
 
Sunday 22 Jul 07 Jakarta Sydney Upgrade to: Business Points: 15,000 Request Upgrade

Have used the "request upgrade" link twice now with no change. Other flights in the itinerary also have "request upgrade", "upgrade not available" (for SQ leg) and "contact your travel advisor" (for wait-listed flight). Maybe needs a call to the service centre.
 
Time to call QF and ask them if the waitlist is registered and if not to have it registered. This can be done over the phone. In fact, for a paper ticket that is the only way it can be done.
 
Score 10,000 Bonus PayRewards Points on your business spend!*
Elevate your business spending to first-class rewards! Sign up today with code AFF10 and process over $10,000 in business expenses within your first 30 days to unlock 10,000 Bonus PayRewards Points.
Join 30,000+ savvy business owners who:

✅ Pay suppliers who don’t accept Amex
✅ Max out credit card rewards—even on government payments
✅ Earn & transfer PayRewards Points to 10+ airline & hotel partners

Start earning today!
- Pay suppliers who don’t take Amex
- Max out credit card rewards—even on government payments
- Earn & Transfer PayRewards Points to 8+ top airline & hotel partners

AFF Supporters can remove this and all advertisements

Just had the call centre phone me! Turns out the TA has booked me 2 seats on the SYD-BNE leg (1 full Y, the other a wait listed discount fare), and QF need one of those cancelled before the booking can be adjusted - ie. an upgrade request put in.
 
Sequel said:
Just had the call centre phone me! Turns out the TA has booked me 2 seats on the SYD-BNE leg (1 full Y, the other a wait listed discount fare), and QF need one of those cancelled before the booking can be adjusted - ie. an upgrade request put in.
Click to expand...
Ahh, now that explains why the on-line process was not working.
 
Status
Not open for further replies.

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.

Recent Posts

Currently Active Users

... and 15 more.
Total: 1,090 (members: 65, guests: 1,025)
Back
Top