OzEire
Established Member
- Joined
- Aug 4, 2013
- Posts
- 1,367
I'm flying very regularly, my schedule changes constantly, so I book flex fares to maintain maximum options. Somehow I missed that tix can only be reissued once, then you have to call QF to make any further changes AND pay the phone fee!
Um, what kind of business would implement these idiotic rules which increase costs (since pax making changes online is minimal compared with staffing a call centre) and drive customers away (irritated by fees).
I'm also cross at myself for having missed this and for assuming QF would have sound policies on these things.
Grrrrr
Um, what kind of business would implement these idiotic rules which increase costs (since pax making changes online is minimal compared with staffing a call centre) and drive customers away (irritated by fees).
I'm also cross at myself for having missed this and for assuming QF would have sound policies on these things.
Grrrrr