I'm a Virgin Blue "guest" and know that's not right!SeatBackForward said:Flying with Virgin airlines is summed up by the following:
"In the event of loss of oxygen, masks will drop from the ceiling, please insert a $2 coin to..."
Mal said:Agree with this. Also, I think the OP needs to specify the remedy that they want from Virgin Blue/Pacific Blue - Reimbursement of X dollars for Y expense, Z expense and A expense etc. Just saying that you want compensation makes it hard for someone to quantify exactly what you want.
Yada Yada said:I'm a Virgin Blue "guest" and know that's not right!
You're thinking of Deathstar (a.k.a. Geoffstar).
Yes, I've been caught a few times with rain.SeatBackForward said:I was flygin Syd-Mel on Qantas, and Mel-Syd on Virgin for a few weeks earlier this year. The best thing about the Virgin online booking , is you can specify a seat at the back of the plane where they put the steps. The steps area always ready to offload before the aerobridge at the pointy end of the plane..
Of course the whole theory fails if its raining when you land...
one9 said:I also agree. The complaint letter is way too long. I deal with complaint letters and I would never have the time to read the whole thing. I would read the first bit, skim most of it, and read the last bit. The first bit and last bit are most important and I agree that you should quantify what compensation you want and justify why that compensation is appropriate.
I'm probably starting to sound like a Virgin Blue apologist, but I just have never been treated like an idiot , don't find the service any different to Qantas (in fact it's better IMO), and find their reliability better too.jakeseven7 said:One of the (many) reasons my workplace ditched best fare of the day policy to re-sign with QF/OW was because of cancellation problems and other hassles when staff were unfortunate enough to be stuck on int DJ flights, Fiji included.
Although Virgin keeps calling itself a 'new world carrier' or whatever it still reeks of budget service - or perhaps more diplomatically, perhaps they are stuck in the mindset that they are a leisure/budget airline and their pax can therefore be treated like idiots because they don't know any better and didn't pay enough to be treated any.
I think Virgin do a great job of keeping QF honest - without them we would return to a monoploy in the skies and that would not be good.
one9 said:Yes, I believe this to be very true. Competiton is always good for the consumer.
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one9 said:I thought it was against the law for a commercial plane to land if there is less than X metres of visibility.
bravoecho1 said:I know of a number of QF crew who are currently receiving endorsements on the 737's that are being updated with the new HUD software.
This will enable them to operate into airports like CBR, SYD, MEL and ZQN in these conditions.
I guess your company must get special rates. I've found the opposite is true using the online booking engine, although I can only vouch for SYD-MEL-SYD fares as this is what I purchase most. If I book 4 weeks or more ahead, QF's deep discount fare is sometimes as cheap as Virgin Blue, but if I book at a shorter lead-time Virgin Blue is always cheapest, especially a week or less before flying. Virgin Blue's full fare (Blue Plus) which includes free access to The Lounge and choice forward cabin seating, it is always cheaper than Qantas.blundeni said:My company has a policy of taking the cheapest flight - so this is often Virgin - although I always manage to get QF back as their flexible flights seem to be cheaper than Virgins
Yes, this is so true. Virgin Blue should be supported.blundeni said:I think Virgin do a great job of keeping QF honest - without them we would return to a monoploy in the skies and that would not be good.
Yada Yada said:If I book 4 weeks or more ahead, QF's deep discount fare is sometimes as cheap as Virgin Blue, but if I book at a shorter lead-time Virgin Blue is always cheapest, especially a week or less before flying.
bravoecho1 said:It comes down to what the aircraft, airfield and aircrew are rated for.
As I said in a previous post, Qantas are making changes to their fleet of 737's whereby the aircrew can fly into these conditions using a Heads Up Display (like they have been using on military aircraft) and their limitations are less than aircraft/aircrew that don't have these endorsements.
Each airline, in accordance with the relevant regulatory bodies, determines what conditions their aircraft can fly in. Usually they are quite similar across the board however there are differences.
With Lifetime Gold under your belt, it might be time to consider moving to AA as an earning program and book the AA flight numbers on the QF flights. My experience with AA when I was delayed recently and missed my connection was very good.OzFlipper said:Back to QF Plat & almost LTG. Might be handy after I retire. And a million and a bit points to use up some day.
NM said:With Lifetime Gold under your belt, it might be time to consider moving to AA as an earning program and book the AA flight numbers on the QF flights. My experience with AA when I was delayed recently and missed my connection was very good.