Famous people seen (or even met) whilst flying or lounging

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NinnyPoo

Member
Joined
Feb 21, 2011
Posts
105
Ah yes you are right.

Shame really as I have always believed that the head of a company needs to meet its customers otherwise he/she risks losing touch with the people that are spending their dollars with the company.

He actually was very polite as he exited the plane to the CX staff.
 

JessicaTam

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I'm not suggesting that he would be rude or anything but polite but on QF flights, I think that it would be good PR if he walked into Y and shook a few hands.
I flew on the same flight in J with him earlier this year. He was quite polite to the crew, and apart from brief chats to his seat companion and the person across the aisle he kept to himself.
 
D

Deleted member

Guest
Totally agree. I think that he should try out all the products that his company has on offer.

You seem to be inferring that Would make a difference.
If I were CEO of QF, I would never fly in Y. It's rubbish compared to the alternative.
Just like if I were CEO of General motors Holden, I wouldn't drive a Barina.
Aside from some small ( and dubious) PR value, subjecting himself to sitting in Y with John Citizen ( who most likely won't recognize him anyway) seems to me to be somewhat pointless.
Let's face it, how many times to cabin crew fly in Y when they can fly in J?
 

Flying Fox

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Jul 13, 2006
Posts
2,896
Respectfully, I disagree.

Yes I do think that it would make a difference. I think that it would give AJ a greater understanding of the product(s) that his company is offering.

I'm not stating that AJ should fly Y SYD-LHR all the time. I'm not suggesting that you as CEO of GM should always drive a Barina. I'm suggesting that you should drive a Barina at least once after it has been through a major change. I'm suggesting that the CEO of Mercedes Benz should drive a C, S, E class to try out the product(s).

I'm suggesting that AJ should fly SYD-LHR in J on a sloping bed to experience the PJ wedgie himself to understand why some customers are flying EK vs QF etc etc. Personal experience speaks more than an email forwarded from Customer Care.

I'm suggesting that experiencing a product would give anyone a better understanding of the product. AJ should fly Y at least once a significant change has been made to the product offering.

I'm suggesting that if AJ had a fish & chip box without cutlery in Y flying SYD to ADL he would have been on the phone to catering to ensure that cutlery & wet-wipes were given out with the meal next time. Without Red Roo on this forum, feedback on this one issue wouldn't have been able to be passed onto QF with such speed & ease.

I agree with your point about cabin crew not flying Y. However, they aren't decision makers with regards to the product offering(s).

Anyway, I apologise for taking this topic off on a tangent.
 

cmon0005

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Respectfully, I disagree.

Yes I do think that it would make a difference. I think that it would give AJ a greater understanding of the product(s) that his company is offering.

Totally agree, Flying Fox, one must remember the whole J seat debacle in the A330 Domestic refurb, with the 'workspace' installed. I remember reading something about AJ personally stepping in to stop the rollout and go all flat bed instead a couple of years ago.

It's dreadfully important and in an executives best interest to experience first hand the products at all levels and listen to customers at all levels, after all they may find out something that irritates them so much they might give more funding to their teams to fix something that they didn't understand before.
 
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