- Jun 27, 2007
A Minneapolis family was asked to get off a Southwest Airlines flight in Colorado because of a tweet the father sent out complaining about the airline's service before the departure from Denver International Airport.
Duff Watson told CBS News in Minnesota that he experienced poor customer service Sunday while at his gate from one of the airline staff members, so he tweeted about his displeasure, the station reported.
He tweeted "Something to the effect of, 'Wow, rudest agent in Denver. Kimberly S, gate C39, not happy @SWA'," he told CBS.
Typical LOTFAP paranoia and so much for free speech. The tweeter was made to delete it before the family were allowed to reboard the plane.
Still at least we know that Southwest read and respond to tweets.