Etihad Guest Miles Crediting Delays

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PIN

PIN

Junior Member
Joined
Mar 6, 2010
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Have been flying with Etihad for many years now. Have Guest Gold Card. The miles used to be credited almost instantly but lately (since the Guest became a separate entity) one has to retroclaim on regular basis. Have complained but it is like sending it to a black hole. Any comments or similar experience:(?
 
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PIN said:
Have been flying with Etihad for many years now. Have Guest Gold Card. The miles used to be credited almost instantly but lately (since the Guest became a separate entity) one has to retroclaim on regular basis. Have complained but it is like sending it to a black hole. Any comments or similar experience:(?
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Hey PIN,

We are sorry to hear of your recent experience with our guest program. Please email through your details and the tickets you want to claim and we will ensure this done for you. [email protected] Thank you. *DP
 
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