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"Enrolment date" suddenly changed!

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whughes3

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I have just logged on to the QFF site, and to my surprise it is showing my enrolment date as May 2002, instead of what it actually was: Jan 1996. Everything else looks OK. While this is not a huge deal, it is a bit of a worry that a basic piece of data like this can be showing incorrectly: has anyone else noticed this or similar?
 
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Yesterday mine said May 1998 now it's showing to the correct date
 

GoldCanyon340

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Mine is correct.

I guess no one can blame the work experience kids for this as they'll all be on their school holidays by now ;)
 
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I have just logged on to the QFF site, and to my surprise it is showing my enrolment date as May 2002, instead of what it actually was: Jan 1996. Everything else looks OK. While this is not a huge deal, it is a bit of a worry that a basic piece of data like this can be showing incorrectly: has anyone else noticed this or similar?
I noticed Master FM's date was incorrect for a few weeks last month but it has since corrected.
 

whughes3

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And now it is back to the correct date! Why am I not filled with confidence in the underlying system...
 

pagingjoan

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I noticed some weeks back that mine had changed to an incorrect date - but have just seen this thread. Date is still wrong.

As others have said, it probably doesn't have much effect, but it is strange and certainly doesn't inspire confidence. Why on earth would that piece of information change randomly?
 
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I noticed some weeks back that mine had changed to an incorrect date - but have just seen this thread. Date is still wrong.

As others have said, it probably doesn't have much effect, but it is strange and certainly doesn't inspire confidence. Why on earth would that piece of information change randomly?
It sounds as though a field is not being initialised properly and maybe when getting to the display via different logic paths? If it is straight pick up the info from a record and display it is hard to see how it can be wrong or at least not randomly wrong.
 

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High levels of brain dysfunction in frequent flyers??
 

pagingjoan

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It sounds as though a field is not being initialised properly and maybe when getting to the display via different logic paths? If it is straight pick up the info from a record and display it is hard to see how it can be wrong or at least not randomly wrong.
Not sure what you mean, FM.

So I go to qantas.com.au, log in with my membership details, and my FF Account page comes up, with a line showing "Member since ....".
The date is several years out.

Are you suggesting that if the page is accessed in some other way, it would not show the same date? If that's the case, is there something I could try, to test that, please?

On reflection, I don't recall that line being on the webpage before one of the recent revamps.

I will try to remember to ask about it the next time that I have a more substantive reason to call for assistance or information. Don't think it's worth the bother of a special call but it is odd.
 
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Not sure what you mean, FM.

So I go to qantas.com.au, log in with my membership details, and my FF Account page comes up, with a line showing "Member since ....".
The date is several years out.

Are you suggesting that if the page is accessed in some other way, it would not show the same date? If that's the case, is there something I could try, to test that, please?

On reflection, I don't recall that line being on the webpage before one of the recent revamps.

I will try to remember to ask about it the next time that I have a more substantive reason to call for assistance or information. Don't think it's worth the bother of a special call but it is odd.
When you write code you have temporary storage fields that the program puts things into. You basically have permanent storage which is the database and you will have records with all your FF info on it status, profile activity statement etc. When you log on the program will read your record and put the info into fields and then display it on the screen. Obviously the program must be reading the right field on the record and putting it into the right field for the screen display otherwise it wouldn't ever be correct for any of us. Another possibility is that your particular record has been corrupted, so that your date is wrong, however given the experience of the rest of us where the date is wrong and then right again, that also seems unlikely (unless some sort of repair is being done from time to time.). With temporary fields that the program uses you normally have to do some sort of initialise when the program starts up. e.g. in my youth when I started programming if you didn't initialise an arithmetic field to zero and then tried to do some function or another with it, you could get some really weird results. Just reading in a record should overwrite any junk in the field from a previous session. However real time programming is complicated and there could be a path where that particular field that is being displayed is not being set up with the correct data from your record. We saw a similar thing with acquire a few months ago where the registration info from a previous user was being displayed to the current user. Hard to see how you can test it - it doesn't seem as straight forward as you doing different things. Anyway if you do let them know next time you are talking to them (and mention that quite a few of us have had a similar thing, although it did correct), then no doubt they will raise a bug report and it will get looked at. It does seem to have come in since the revamp of the display of FF accounts etc.
 

pagingjoan

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When you write code you have temporary storage fields that the program puts things into. You basically have permanent storage which is the database and you will have records with all your FF info on it status, profile activity statement etc. When you log on the program will read your record and put the info into fields and then display it on the screen. Obviously the program must be reading the right field on the record and putting it into the right field for the screen display otherwise it wouldn't ever be correct for any of us. Another possibility is that your particular record has been corrupted, so that your date is wrong, however given the experience of the rest of us where the date is wrong and then right again, that also seems unlikely (unless some sort of repair is being done from time to time.). With temporary fields that the program uses you normally have to do some sort of initialise when the program starts up. e.g. in my youth when I started programming if you didn't initialise an arithmetic field to zero and then tried to do some function or another with it, you could get some really weird results. Just reading in a record should overwrite any junk in the field from a previous session. However real time programming is complicated and there could be a path where that particular field that is being displayed is not being set up with the correct data from your record. We saw a similar thing with acquire a few months ago where the registration info from a previous user was being displayed to the current user. Hard to see how you can test it - it doesn't seem as straight forward as you doing different things. Anyway if you do let them know next time you are talking to them (and mention that quite a few of us have had a similar thing, although it did correct), then no doubt they will raise a bug report and it will get looked at. It does seem to have come in since the revamp of the display of FF accounts etc.
Thank you, FM! An excellent tutorial, much appreciated.

Will now try to remember to raise it with the FF team on my next call (maybe for the European flight in a couple of weeks, if not before) - and then try to remember to report back here on the outcome. Given that my correct "Member since ...." date is so long ago, the memory ain't what it used to be. :)
 

pagingjoan

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Hmmm....
Just checked my partner's account and his, too, has an incorrect date - the same incorrect date as mine.
(Checked on a different browser, as a matter of interest.)
So now there are two questions for QFF at the next opportunity. :):)
 
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Hmmm....
Just checked my partner's account and his, too, has an incorrect date - the same incorrect date as mine.
(Checked on a different browser, as a matter of interest.)
So now there are two questions for QFF at the next opportunity. :):)
You seem to enjoy problem solving :) Interesting that it was the same incorrect date as yours?
 
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