Hi everyone,
Just returned from a week in Dubai flying Emirates on the 380. Amazing aircraft I could not believe how quickly they can unload us all, it seemed faster than recent 747 flights! Have to comment on the experience as the service I considered well below par compared to my flight on United to San Fran last year and that was not good. The European staff mainly Brits, Irish, and German were excellent but the Arab staff were surly and very unsupportive of their co-workers. So much so that apart from landing and take off we just did not see them on either flight. My wife pressed the attention light to try and get some water and after waiting well over an hour without seeing anyone she tackled an attendant only to be told off for pressing the button. The European staff I believe were over worked and struggled to deal with their workload.
Don't think I will be flying with them again, I enjoy Singapore Thai and Cathay, I do not think Qantas has made the right move getting into bed with Emirates!
Just returned from a week in Dubai flying Emirates on the 380. Amazing aircraft I could not believe how quickly they can unload us all, it seemed faster than recent 747 flights! Have to comment on the experience as the service I considered well below par compared to my flight on United to San Fran last year and that was not good. The European staff mainly Brits, Irish, and German were excellent but the Arab staff were surly and very unsupportive of their co-workers. So much so that apart from landing and take off we just did not see them on either flight. My wife pressed the attention light to try and get some water and after waiting well over an hour without seeing anyone she tackled an attendant only to be told off for pressing the button. The European staff I believe were over worked and struggled to deal with their workload.
Don't think I will be flying with them again, I enjoy Singapore Thai and Cathay, I do not think Qantas has made the right move getting into bed with Emirates!