Eligible Sector for Cancelled Flight

[mattr00]

Hi all

To take advantage of the DSC promo I’ve booked MEL->SYD->OOL->SYD ->MEL to tick off both the status credit and eligible sector.

Unfortunately, I’ve just received a text saying my flight’s been cancelled to a MEL->OOL for the first leg.

I know people have general success requesting ORC for status credit with VA, but has anyone been able to get ORC for eligible sector as well?

 

[Harthagan]

I'll be finding the answer to this out in about a week. Had my flights changed by virgin resulting in direct flights instead of what I originally booked in order to get additional sectors and SCs that I need to maintain platinum.

 

[Jenht]

Has anyone had any luck getting a sector for a changed flight? Need one more to hit Platinum and would have had it but Virgin changed my last flight to direct so missed out on the extra one I needed.

 

[mattr00]

Update for you all. Emailed [email protected] asking for ORC for eligible sector + SC and attached emails and some dot point calculations. They got back to me in 1 business days and credited everything to my account.

Not bad at all!

 

[serfty]

Hi all

To take advantage of the DSC promo I’ve booked MEL->SYD->OOL->SYD ->MEL to tick off both the status credit and eligible sector.

Unfortunately, I’ve just received a text saying my flight’s been cancelled to a MEL->OOL for the first leg.

I know people have general success requesting ORC for status credit with VA, but has anyone been able to get ORC for eligible sector as well?

Only just saw this and a good outcome in the end.

This has happened to me in the past and what I have done with similar changes, not wanting to leave it to ORC gods, is to research viable options to maintain the original connection, called and had the bookings changed.