33kft
Established Member
- Joined
- Jun 19, 2018
- Posts
- 2,133
- Qantas
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I think by now we have largely figured out the Qantas approach:It's not so unusual for Qantas promotion to be paid sometime later.
- Qantas marketing come up with an idea at the pub, head back to office, fire out an email to the entire customer base, pick an arbitrary date in the future, sometimes forget to set a subject line in the email
- Send email to IT who are busy still trying to work out how they are going to award 20 SCs to someone for transactions that are unlikely to credit by the end of the year because they haven't yet got to that hair brained marketing email
- Try, try, try again until the results look vaguely correct. Timidly roll out the promo to customers over the next week or so, brace for a million emails
- We're a week in - noone's complaining much. Locked and loaded, points start spraying out automatically, good luck now if it's wrong
- Alright, what's this email from marketing with a picture of the back of a beer coaster sent through on Friday afternooon all about?