Earn up to 110 Qantas Status Credits on the ground

[ChrisMars]

Did you receive the discount? If not, I’d contact them.

Unsure how they’re meant to post. I didn’t receive either bonus points or discount and had to get in touch with BP to sort it out.

Got the discount question on the terminal, tapped yes, and it got applied.
Was it hard to get it fixed with BP? Email? Phone? I guess I ll have to contact them next week.

 

[Flyfrequently]

Anyone got the 5x BP points posted? I just got the standard points, but not the 5X. From memory in the past this comes as a single lot of points.

Same as @05flyer @ChrisMars
No bonus points or discount.
Filled out contact form and emailed on Wednesday. This morning 1000 points from BP - goodwill gesture.

 

[muppet]

Same as @05flyer @ChrisMars
No bonus points or discount.
Filled out contact form and emailed on Wednesday. This morning 1000 points from BP - goodwill gesture.

Sounds like I should buy some fuel, not get the right points and then have an easy path to hitting 1,000 points within 3 months.

 

[marquisite]

Anyone got the 5x BP points posted? I just got the standard points, but not the 5X. From memory in the past this comes as a single lot of points.

I also only received 1x points, but did receive the 5c/L discount. After contacting bp about this they credited 1000 points to more than make up for their system error.

 

[Flyfrequently]

Email received this morning from Sales and Customer Care

"Thank you for contacting BP.

First of all, I sincerely apologise for the inconvenience you experienced — I completely understand how frustrating it must be to miss out on a discount you were eligible for.

This issue is part of an ongoing system error at some BP station POS terminals, and it’s not your fault at all. Our technical team is actively working to resolve this as quickly as possible.

Upon checking your transaction I can confirm that you did not receive the 5c per litre discount, nor the 5x bonus points that were part of the promotional offer.

To make up for this, I’ve gone ahead and added:

140 points for the missed 5x bonus points140 points for the missed $1.40 discount (based on your fuel purchase)

As a gesture of goodwill, I’ve also added extra points, bringing the total to 1000 Qantas Points.

Please note that these points may take 24 to 48 hours to reflect in your Qantas Frequent Flyer account.

Once again, I’m very sorry for the trouble this has caused, and I appreciate your patience and understanding. If you have any further questions or need assistance, please don’t hesitate to reach out."

I did put 21 litres in this morning and noticed now at POS it pops up " do you want (for my 21 litres) $1.05 fuel discount? "

I hit cancel and only got 21 points.
Think you might have to accept?

Anyway, I'm very happy with the above outcome.

 

[ChrisMars]

BP form sent, finger crossed I also get the 1k points.

 

[33kft]

Sounds like I should buy some fuel, not get the right points and then have an easy path to hitting 1,000 points within 3 months.

Pretty good odds it seems

 

[Falcs]

Hm, I don't have a category tracker in my app

 

[exceladdict]

Hm, I don't have a category tracker in my app

Mine has now disappeared, replaced with some insurance promos which I have subsequently dismissed.

 

[Flyfrequently]

Mine has now disappeared, replaced with some insurance promos which I have subsequently dismissed.

Ditto @exceladdict
Had 2 categories a few days ago, should have 3 now, but vanished.

 

[Aeryn]

Hm, I don't have a category tracker in my app

Me neither, I suspect maybe only on the iphone

 

[aaa99]

Strangely mine came back today saying I completed 2 categories.
Not on an iPhone

 

[SYD]

Still there under “My QFF” for me.