e-ticket issued for MH itin by STA travel starts with 000

[Lahi]

Hi
Recently made reservations on MH via the STA travel website for a return trip to CMB. All legs are on MH flight numbers and on MH metal. I tried to bid for an upgrade but was told by Malaysian that the eticket is not eligible as this particular ticket was not issued by MH. I thought the eticket HAS to be issued by the airline I'm flying on. My eticket number starts with 000 (and not 232). Could someone please explain what's going on here.

Thanks

 

[bam71]

For years STA have had their own ticket stock for some reason. Not sure why ...... just know they have.

 

[Lahi]

Thanks for the reply. Learn something every day!

 

[basso]

STA issues tickets are likely 000 09

 

[travelislife]

For years STA have had their own ticket stock for some reason. Not sure why ...... just know they have.

A number of the big travel agencies have their own ticket stock. Probably helps them negotiating access to bulk lots of seats.

 

[Lahi]

Does this mean that I'll have to deal with STA (and their significant change fees) rather than MH if I want to make any date changes even after travel commences?

 

[bam71]

I believe so ....

 

[medhead]

Don't all travel agent bookings require you to deal with the agent first, except in limited circumstances.

 

[Lahi]

Don't all travel agent bookings require you to deal with the agent first, expect is limited circumstances.

You can speak to the airline directly after travel commences is my experience

 

[Himeno]

Don't all travel agent bookings require you to deal with the agent first, except in limited circumstances.

Nope. Have gotten DAS13's and some US and EU short returns from Flight Center over last few years. Only have to deal with Flight Center before each ticket starts being used. Once the first coupon has been used, I can deal with the airline.

 

[Deleted member 29185]

A bit of black humour perhaps.....The emergency phone number being used for MH! :shock: