Hi
Recently made reservations on MH via the STA travel website for a return trip to CMB. All legs are on MH flight numbers and on MH metal. I tried to bid for an upgrade but was told by Malaysian that the eticket is not eligible as this particular ticket was not issued by MH. I thought the eticket HAS to be issued by the airline I'm flying on. My eticket number starts with 000 (and not 232). Could someone please explain what's going on here.
Thanks
Recently made reservations on MH via the STA travel website for a return trip to CMB. All legs are on MH flight numbers and on MH metal. I tried to bid for an upgrade but was told by Malaysian that the eticket is not eligible as this particular ticket was not issued by MH. I thought the eticket HAS to be issued by the airline I'm flying on. My eticket number starts with 000 (and not 232). Could someone please explain what's going on here.
Thanks