Recently I was travelling Sydney to Perth. My boarding pass was for 1A (I'd had the ticket and seat booked for about 7 months, and did online checkin when it opened). I boarded pretty early, and after about 10minutes a FA approached me and told me I was sitting in the wrong seat. I told her I was in fact in the correct seat and showed her my boarding pass. The look of confusion on her face was quite amusing, she went away for a few minutes then came back and said that for some reason myself and another passenger had the same seat on our boarding passes, and would I be able to move as she was travelling with someone and they wanted to sit together.
I told her as long as I was still in business I don't care where I sit, ended up being moved to 1K or something which was all good. But the point is, how could the system possibly have allocated the same seat to 2 pax, and not even be picked up when being scanned at the gate?
I told her as long as I was still in business I don't care where I sit, ended up being moved to 1K or something which was all good. But the point is, how could the system possibly have allocated the same seat to 2 pax, and not even be picked up when being scanned at the gate?
who was stuffed around by the 'enhanced' Qantas IT system.
