I have been deciding whether to continue my SC run with VB and try and make it to Gold or switch to Qantas.
In the end I decided to wait it out another 6 months with DJ to see if there is any improvement to the offering come the new brand.
I have always been pretty lucky, and have seen probably 5 or 6 upgrades in the last couple of years. However It seems it is still hit and miss on the service improvements. One that stands out is still the lack of preferred seating for Gold and Silver members.
On a recent flight either Syd-BNE or Mel-Syd, or was it BNE-SYD? regardless, they were closing down the 8pm flight and bumping people onto the 7pm, every seat in the plane was full except for the first 3. I was upped to row 3 but only because every other seat was full.
In my mind and I'm sure other FF'ers would agree that when an upgrade is required to fit people on, it should be given to Gold then Silver status flyers. I know there were golds seated down the back because the walked straight past me and people that had clearly never flown before up the front (You know, the ones that can never find the toilet). Really all it would take is a service call at that departure desk and a reprint of a few boarding passes.
Quite often I have been on the plan where no one was seated in PE, despite every other row being full, surely they could seat gold and silver in the first few rows and offer op-ups to golds to PE and block the middle seat for other Golds?
Thoughts?
In the end I decided to wait it out another 6 months with DJ to see if there is any improvement to the offering come the new brand.
I have always been pretty lucky, and have seen probably 5 or 6 upgrades in the last couple of years. However It seems it is still hit and miss on the service improvements. One that stands out is still the lack of preferred seating for Gold and Silver members.
On a recent flight either Syd-BNE or Mel-Syd, or was it BNE-SYD? regardless, they were closing down the 8pm flight and bumping people onto the 7pm, every seat in the plane was full except for the first 3. I was upped to row 3 but only because every other seat was full.
In my mind and I'm sure other FF'ers would agree that when an upgrade is required to fit people on, it should be given to Gold then Silver status flyers. I know there were golds seated down the back because the walked straight past me and people that had clearly never flown before up the front (You know, the ones that can never find the toilet). Really all it would take is a service call at that departure desk and a reprint of a few boarding passes.
Quite often I have been on the plan where no one was seated in PE, despite every other row being full, surely they could seat gold and silver in the first few rows and offer op-ups to golds to PE and block the middle seat for other Golds?
Thoughts?
, in fact worse than I have ever encountered on a VB flight. I am currently preparing an email to send to VB to highlight my displeasure.
wow wow
