Didn't earn points and SC on VA Reward flights

[fuzzydunlop]

Hi there,

The November Coles Status Credits post has inspired me to write this one. So I flew Hba to Syd 22-Nov and Syd to Mel 24-Nov - didn't earn points and SC on VA Economy Reward flights. I'm assuming VA Reward flights don't earn these? Anyone else facing this same issue? I have VA Business Reward trip coming up soon so worried about that.

Tried lodging a Missing Points Claim but it said "Sorry contact Virgin Contact Centre"

 

[jase05]

You don’t get SC’s or points on a reward flight, it’s pretty clear on the T&C’s

 

[knagelli]

Hi there,

The November Coles Status Credits post has inspired me to write this one. So I flew Hba to Syd 22-Nov and Syd to Mel 24-Nov - didn't earn points and SC on VA Economy Reward flights. I'm assuming VA Reward flights don't earn these? Anyone else facing this same issue? I have VA Business Reward trip coming up soon so worried about that.

Tried lodging a Missing Points Claim but it said "Sorry contact Virgin Contact Centre"

Only revenue tickets are eligible to earn SCs on travel and reward tickets are not given any SCs or miles , if that makes sense.

 

[fuzzydunlop]

All good guys. That's a bummer. I had a QF Reward flight SC tracked last month so thought maybe even VA do so.

 

[oz_mark]

Qantas award status credits only to Points Club members. Velocity does not have anything equivalent,

 

[fuzzydunlop]

Dunno if I should write another post or ask here as its slightly related.

Planning another trip next year: Hba-mel-sin-bom business class reward one way
First flight's VA then onwards SQ - to be booked on Virgin's website. As both have a reciprocal agreement, will I earn any VA/KF miles or SCs or nil for this too?

 

[bam71]

No points earn on reward seats at all.

 

[AIRwin]

No points earn on reward seats at all.

Except for a limited time earlier this year:

Earn SC on Reward Travel (now until July) & Bonus SC Revenue until June 2022

They are also offering bonus status credits on reward seats and bookings up to March 2022.

www.australianfrequentflyer.com.au