Graham Caldwell
Newbie
- Joined
- Nov 20, 2004
- Posts
- 1
Others might wish to watch out for this embarrising situation with Qantas...
This week, returning from Sydney to Melbourne, I was told politely by the Qantas check-in clerk that I should not have queued up in the Business Class / Platinum line to check in for my flight as I'm only "Gold" status. I indignantly pulled out my Qantas Platinum Membership Card of two years standing and the Boarding Pass I arrived on earlier in the week clearly stating that I was indeed "Platinum".
It was explained to me that I should have received notification of my 2004/05 status and new membership pack (which incidentally was waiting for me in my mail at home).
What an embarrassing thing to happen in front of the other passengers in my line and what a cruel way to find out. I wonder how many others have ever been "demoted in transit?" Sob, sob.
Regards,
Graham Caldwell
This week, returning from Sydney to Melbourne, I was told politely by the Qantas check-in clerk that I should not have queued up in the Business Class / Platinum line to check in for my flight as I'm only "Gold" status. I indignantly pulled out my Qantas Platinum Membership Card of two years standing and the Boarding Pass I arrived on earlier in the week clearly stating that I was indeed "Platinum".
It was explained to me that I should have received notification of my 2004/05 status and new membership pack (which incidentally was waiting for me in my mail at home).
What an embarrassing thing to happen in front of the other passengers in my line and what a cruel way to find out. I wonder how many others have ever been "demoted in transit?" Sob, sob.
Regards,
Graham Caldwell