Death of a QFF program member?

[PLANT]

Hi all,

Have a member in family with 500K+ points....now if they suddenly die are the points gone?
Can the points be transferred to another family member, to be used?
Any details on that ie. by when, how...blah blah blah
Is there Family account like Virgin has?

Could not find it in QFF program site and search on here did not reveal?

 

[TheInsider]

Don't report it to Qantas, keeps the account active and do transfers every year or use the points.

I think there is a thread about this somewhere already?

 

[markis10]

http://www.australianfrequentflyer....eiture-qantas-points-members-death-17883.html

Technically its bye bye points.

 

[lovestotravel]

Don't report it to Qantas, keeps the account active and do transfers every year or use the points.

This, it will take 5 years to move the points, but do NOT call Qantas to tell them/ask them.....

 

[oz_mark]

Hi all,

Have a member in family with 500K+ points....now if they suddenly die are the points gone?

Not if they die. They go when Qantas is notified of the death.

 

[medhead]

As mentioned notification of the death triggers closure of the account. I plan to also have specific instructions before my death for family members to use my points. ie buy a flight from X to Y for yourself. Just a figurative measure to support the points being used before I went.

 

[samh004]

This, it will take 5 years to move the points, but do NOT call Qantas to tell them/ask them.....

You could book awards from the account for others, thereby eliminating the 5 year wait to transfer all the points.

 

[lovestotravel]

You could book awards from the account for others, thereby eliminating the 5 year wait to transfer all the points.

Ah yes, forgot about that option as well

 

[PLANT]

So the answer is book flight for family members to use up points and then once trips completed. Notify them of death.
Can Qantas be alerted other than from family member of death?

 

[markis10]

So the answer is book flight for family members to use up points and then once trips completed. Notify them of death.
Can Qantas be alerted other than from family member of death?

Yes, death of a person extinguishes their privacy rights, another recent thread gave an example where the employer notified Qantas.

 

[lovestotravel]

There is no reason to tell Qantas about their death!

Oh and sorry to hear about the death too!

 

[simongr]

Have a member in family with 500K+ points....now if they suddenly die are the points gone?

Oh and sorry to hear about the death too!

They're not dead yet

[video=youtube;HLgQMtquS6Y]http://www.youtube.com/watch?v=HLgQMtquS6Y[/video]

 

[mulubinba]

I don't think death extinguishes your privacy rights, but it's probably somewhere in the terms and conditions that you agreed to Qantas being notified of your death. On a more practical aspect, if you wanted to make use of your recently deceased relative's points how would you gain access to them if you didn't know their pin code?

 

[markis10]

I don't think death extinguishes your privacy rights

It does under the federal privacy act for which coverage is applicable to Qantas, state laws may be more applicable but the law is a messy patchwork in that respect:

The Privacy Act regulates the handling of personal information about individuals. Section 6 of the Act defines an individual as ‘a natural person’. The Privacy Act does not cover genetic information about deceased persons. An individual may only make a complaint under the Privacy Act in relation to an interference to his or her own privacy.

Deceased individuals | ALRC